OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: mrstitch on November 14, 2017, 10:52:53 am



Title: Music on Hold OBi 1022 - bypass Call Centric
Post by: mrstitch on November 14, 2017, 10:52:53 am
I use Call Centric for my business, but they haven't a feature to change the MOH, which is terrible.

How can I use either a built-in MOH on my 1022 phones or something else? Can I bypass the Call Centric MOH?

Thanks


Title: Re: Music on Hold OBi 1022 - bypass Call Centric
Post by: SteveInWA on November 14, 2017, 12:10:01 pm
Why don't you email Callcentric and ask them if they can disable their MOH?


Title: Re: Music on Hold OBi 1022 - bypass Call Centric
Post by: mrstitch on November 14, 2017, 03:43:37 pm
They say no, so now I'm looking for a workaround.
Short of that, I'll need a new service. Any suggestions?

Thanks


Title: Re: Music on Hold OBi 1022 - bypass Call Centric
Post by: SteveInWA on November 14, 2017, 04:12:23 pm
voip.ms is pretty similar, feature-wise, it's highly regarded here by members.  Their customer support is very sparse, as is their crappy web site, but the service is very reliable.  Perhaps they would be a good fit.


Title: Re: Music on Hold OBi 1022 - bypass Call Centric
Post by: mrstitch on November 14, 2017, 04:24:05 pm
Thanks- I'll check it out.