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General Support => On-Topic: Obihai and OBi Products => Topic started by: smiths9312 on August 13, 2011, 06:15:46 PM

Title: Error on Obihai 110
Post by: smiths9312 on August 13, 2011, 06:15:46 PM
My Obihai unit was working fine for nearly a month, but now it seems to have problems daily.  Below is the error message from my Obi Dashboard.  If I delete the device and enter my SIP information for VoipMyWay, it will work fine.  But then the next day it will be back with this error message again. 

Service Provider 1 MyVoip Register Failed: No Response From Server (server=67.228.77.18:5060; retrying)

I'm able to make calls on my cell phone via SipDroid with the same settings and no problems at all.  I'm getting tired deleting the device and re-entering the information daily and my wife is ready to throw it out the window. 

Any help in getting this resolved? Is my Obihai faulty?

Title: Re: Error on Obihai 110
Post by: RonR on August 13, 2011, 06:39:57 PM
Reconfiguring the OBi from the Dashboard does two things.  It loads settings and it reboots the OBi.

If it were me, I would get the OBi working correctly and log into the OBi directly using the IP address returned by dialing ***1 and set:

System Management -> Auto Provisioning -> Auto Provisioning -> Method : Disabled.

If the OBi stops working again, log into the OBi directly and make sure no settings have changed.

Then reboot the OBi and see if service returns.
Title: Re: Error on Obihai 110
Post by: smiths9312 on August 14, 2011, 06:51:46 PM
Thank's Ron!  I've made those updates and hoping for the best.