OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: jama on December 19, 2017, 10:23:00 AM

Title: Obi100 Started Working Again. Anyone Else?
Post by: jama on December 19, 2017, 10:23:00 AM
So my 100 stopped working about two weeks ago. I left it plugged in and yesterday it rang. It's still working today. Anyone else's 1xx series working again?
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: drgeoff on December 19, 2017, 10:34:14 AM
Yes, I have an idle OBi110 which is showing "connected" again today.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: Kage on December 19, 2017, 10:40:35 AM
Same here, my obi100 is connected again. Hope it stays. 
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: azrobert on December 19, 2017, 10:42:19 AM
Same for me!
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: billsimon on December 19, 2017, 10:43:22 AM
Are you able to tell which Google Talk server (IP address) your device is connected to?
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: WelshPaul on December 19, 2017, 10:53:58 AM
Are these devices still running firmware 1.3.0 (Build: 2886)? I highly doubt that OBIHAI gave in and pushed a firmware update but worth checking!
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: jama on December 19, 2017, 10:58:24 AM
Quote from: WelshPaul on December 19, 2017, 10:53:58 AM
Are these devices still running firmware 1.3.0 (Build: 2886)? I highly doubt that OBIHAI gave in and pushed a firmware update but worth checking!

Yes, mine is still running 1.3.0 (Build: 2886).
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: drgeoff on December 19, 2017, 11:02:06 AM
Quote from: WelshPaul on December 19, 2017, 10:53:58 AM
Are these devices still running firmware 1.3.0 (Build: 2886)? I highly doubt that OBIHAI gave in and pushed a firmware update but worth checking!
No. Still 2886.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: PCDoctor on December 19, 2017, 12:47:35 PM
yeah mines working too.. spent a week figuring out a replacement, sent obi an email saying ok i get it send the same deal and ill buy one, no reply, tried that gateway thing and he was flooded and had to stop taking people, personally is feel better if he charged more... got ready to put it all in a box and noticed it was working...  firmware 2886... im poking around in the device page, cant find where its conected... i dont trust it.. im movin on, if it rings it rings, if not google voice and hangouts dialer is working fine on a nexus 5x ( it didnt work well enough on my older phones to be useable)
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: PCDoctor on December 19, 2017, 01:07:53 PM
oh, the guy that wanted to know the ip was bill.. our savior :)  hey bill, tell me what to do to find this ip and ill do it and report back... right now im just seeing my gateway... a dd-wrt router that i think i setup to do my dns.. i forget what i did or why i did it, but i think it handles dns
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: billsimon on December 19, 2017, 01:29:29 PM
I wanted to see if one of their servers is now using the older certificate authority while others are using the newer one (that the Obi100/110 can't handle). It looks like Google has switched some servers back to the old CA. For how long? Who knows?
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: TimAtHome on December 20, 2017, 10:14:53 AM
Quote from: jama on December 19, 2017, 10:23:00 AM
So my 100 stopped working about two weeks ago. I left it plugged in and yesterday it rang. It's still working today. Anyone else's 1xx series working again?

I'm a little concerned by this. Someone please help a newbie out - I've had an Obi110 for years, had some problems with it about a month ago and got the Simonics GVGW, and have had no problems ever since. It's even better than before, because my phones now show caller ID names and they didn't in the past.

So ... am I ok with my 110 + Simonics, or can I expect the rug to be pulled out any moment now?
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: drgeoff on December 20, 2017, 10:21:20 AM
Quote from: TimAtHome on December 20, 2017, 10:14:53 AM
Quote from: jama on December 19, 2017, 10:23:00 AM
So my 100 stopped working about two weeks ago. I left it plugged in and yesterday it rang. It's still working today. Anyone else's 1xx series working again?

I'm a little concerned by this. Someone please help a newbie out - I've had an Obi110 for years, had some problems with it about a month ago and got the Simonics GVGW, and have had no problems ever since. It's even better than before, because my phones now show caller ID names and they didn't in the past.

So ... am I ok with my 110 + Simonics, or can I expect the rug to be pulled out any moment now?
Your 110 plus Simonics is fine and will continue to be until one of:

1.  Your 110 has a hardware failure

2.  Simonics goes out of business

3.  Google makes another change that even Bill cannot overcome

4.  The end of the world

happens

I reckon the third of those is the most likely.  :)

Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: billsimon on December 20, 2017, 10:22:52 AM
Quote from: TimAtHome on December 20, 2017, 10:14:53 AM
So ... am I ok with my 110 + Simonics, or can I expect the rug to be pulled out any moment now?

The GVGW is not affected by the changes in certificate. We keep our root certificate stores updated. The reason it seems to be fluctuating back and forth with the direct Obi 100/110 connection to GV (not GVGW) is that the Obi occasionally finds a Google XMPP server that has not been updated with the newer certificates, and connects.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: TimAtHome on December 20, 2017, 10:48:42 AM
Thanks, all. The Simonics GVGW is wonderful and working great. I love this stuff, and really want to get into customizing my OBi, but my life right now is such that I just don't have a minute to spare to give to it. Right now I just need reliable dial tone -- and since I have that, and everything is working wonderfully, I'm happy as a clam. I hope it all keeps together until at least this spring when I can look into a newer OBi and all the wonderful things you can do with it.

Merry Christmas everyone.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: azrobert on December 20, 2017, 02:05:26 PM
My OBi110 is an extra box that I normally have powered off. This morning I powered it on to see if GV was still working. The phone LED seemed to be off for a longer time than normal, so I logged in and checked the GV status. It was Backing Off. After a few seconds the LED turned on.   I checked the status again and it was Connected. It's like the OBi110 tried to connect to a server that only accepted the new certificate, failed and then was re-routed to a server that accepted the old certificate. Is this normal behavior? Did Google install a fix for the OB100/110? Probably wishful thinking.

I tried to reproduce the above by rebooting, but GV immediately connected. I did reproduce the above by powering off for a few minutes then powering on.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: drgeoff on December 20, 2017, 02:57:53 PM
Quote from: azrobert on December 20, 2017, 02:05:26 PM
My OBi110 is an extra box that I normally have powered off. This morning I powered it on to see if GV was still working. The phone LED seemed to be off for a longer time than normal, so I logged in and checked the GV status. It was Backing Off. After a few seconds the LED turned on.   I checked the status again and it was Connected. It's like the OBi110 tried to connect to a server that only accepted the new certificate, failed and then was re-routed to a server that accepted the old certificate. Is this normal behavior? Did Google install a fix for the OB100/110? Probably wishful thinking.

I tried to reproduce the above by rebooting, but GV immediately connected. I did reproduce the above by powering off for a few minutes then powering on.

Ditto, more or less for me too.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: Kage on December 20, 2017, 04:02:18 PM
Quote from: azrobert on December 20, 2017, 02:05:26 PM
My OBi110 is an extra box that I normally have powered off. This morning I powered it on to see if GV was still working. The phone LED seemed to be off for a longer time than normal, so I logged in and checked the GV status. It was Backing Off. After a few seconds the LED turned on.   I checked the status again and it was Connected. It's like the OBi110 tried to connect to a server that only accepted the new certificate, failed and then was re-routed to a server that accepted the old certificate.

The same is happening here. The middle green light blinks for a while before finally connecting. It didn't do that initially so it could be google made a change to allow the OBi100 boxes to keep working for a while with older certificates. 
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: jama on December 21, 2017, 10:04:25 AM
My 100 is still working today, it's been several days now...
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: SteveInWA on December 21, 2017, 10:41:27 AM
As I have posted elsewhere, here is what is happening:

Google has a very large number of XMPP servers spread across many US data centers for load balancing, and to connect users to the closest working server.  It is taking them a long time to update the servers.  There is currently a year-end change freeze in place, so no updates are being done.  It is entirely possible that one or more servers were previously taken offline for hardware failures, repaired, restored with an older image, and put back online.

It really, truly is pointless to look at this as any sort of death-row-sentence reprieve, or to speculate on whether or not you will be able to continue to use the 100/110 products directly with Google Voice.  The devices will stop working eventually.

I am not guessing or speculating on this.  It is based on my conversation with a Google Voice software engineer yesterday.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: deluxman on December 22, 2017, 10:35:05 AM
My Obi110 is also works again, however it can only do outgoing calls but not able to receive calls. Anyone has the same issue? Do you have to change the DNS Server 1 & 2 or leave it as is?
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: SteveInWA on December 22, 2017, 12:46:30 PM
Quote from: deluxman on December 22, 2017, 10:35:05 AM
My Obi110 is also works again, however it can only do outgoing calls but not able to receive calls. Anyone has the same issue? Do you have to change the DNS Server 1 & 2 or leave it as is?

Did you not read my post, right above yours?

http://www.obitalk.com/forum/index.php?topic=13360.msg86119#msg86119 (http://www.obitalk.com/forum/index.php?topic=13360.msg86119#msg86119)
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: jama on December 22, 2017, 02:08:08 PM
Quote from: SteveInWA on December 21, 2017, 10:41:27 AM
As I have posted elsewhere, here is what is happening:

Google has a very large number of XMPP servers spread across many US data centers for load balancing, and to connect users to the closest working server.  It is taking them a long time to update the servers.  There is currently a year-end change freeze in place, so no updates are being done.  It is entirely possible that one or more servers were previously taken offline for hardware failures, repaired, restored with an older image, and put back online.

It really, truly is pointless to look at this as any sort of death-row-sentence reprieve, or to speculate on whether or not you will be able to continue to use the 100/110 products directly with Google Voice.  The devices will stop working eventually.

I am not guessing or speculating on this.  It is based on my conversation with a Google Voice software engineer yesterday.

Thanks for the detailed response! Was hoping for some sort of reprieve, but this makes sense...
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: utsc on December 25, 2017, 06:53:17 AM
Quote from: SteveInWA on December 21, 2017, 10:41:27 AM
As I have posted elsewhere, here is what is happening:

Google has a very large number of XMPP servers spread across many US data centers for load balancing, and to connect users to the closest working server.  It is taking them a long time to update the servers.  There is currently a year-end change freeze in place, so no updates are being done.  It is entirely possible that one or more servers were previously taken offline for hardware failures, repaired, restored with an older image, and put back online.

It really, truly is pointless to look at this as any sort of death-row-sentence reprieve, or to speculate on whether or not you will be able to continue to use the 100/110 products directly with Google Voice.  The devices will stop working eventually.

I am not guessing or speculating on this.  It is based on my conversation with a Google Voice software engineer yesterday.



Guys  I would like to help summarize what OP says trying to say.

Guys don't wait just rush in and order the new Obihai devices especially the OBi 200/202 devices which is likely to be made EOL very soon as they have been in service for around 5 years. 

Google Software Engineer is likely to be a OBi Sales Manager or Owner

I don't know how long my post will last here before it gets deleted so enjoy!

Google Voice is back online and working for the vast majority of OBi 100/100 users 
Google has decided that this money grab by OBi is not acceptable and Google does not want Obi to Leach off their services and have implemented a workaround to help their valued users.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: cranky429 on December 27, 2017, 08:37:57 PM
Guess I will just enjoy it while it lasts! Just noticed today it was working. Not really a real necessity at my house anymore, just a little more convenient than always using my cell phone.
Title: Re: Obi100 Started Working Again. Anyone Else?
Post by: cranky429 on December 27, 2017, 09:40:31 PM
Mine is back up and working today, so far!