OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: igor.tst on April 07, 2018, 02:26:13 PM

Title: How to reboot my Obi200 via ObiTalk.com?
Post by: igor.tst on April 07, 2018, 02:26:13 PM
My Obi200 normally works fine, but seems to need a reboot every few weeks when GV stops ringing.
The device is physically located is a hard-to-reach space. Is it possible to force a reboot via obitalk.com?
I can't find the option.
Also I can't easily connect to its direct IP address, because it sits on a different subnet from the rest of my home network.

Thanks.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: drgeoff on April 07, 2018, 03:10:32 PM
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 07, 2018, 03:14:48 PM
Another way to re-boot is to dial ***9 then 1 to confirm.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 07, 2018, 04:50:58 PM
To access the OBi200 you need to do port forwarding in the secondary router. The OBi200 defaults to port 80 for Web access. I assume your secondary router also is using port 80, so you need to use a different port to log into the OBi200. The following example uses port 800.

Example:
Main router: 192.168.1.1
Secondary router's address on main router: 192.168.1.50

When the secondary router is connected to the main router, an IP address will be assigned to the router within the main subnet.

Secondary router 192.168.2.1
OBi200: 192.168.2.100
Port Forward: port 800 to 192.168.2.100 at port 80

Log into OBi200:
http://192.168.1.50:800

If your router doesn't have the option to port forward to a different port, you need to change the port on the OBi200.

System Management -> Device Admin -> Port: 800
Port Forward: port 800 to 192.168.2.100
Login: http://192.168.1.50:800
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: Taoman on April 07, 2018, 05:25:22 PM
Quote from: azrobert on April 07, 2018, 04:50:58 PM
To access the OBi200 you need to do port forwarding in the secondary router.

Can't the OP just create a static route in the primary router pointing to the secondary router/subnet the OBi is on? I'm unclear why port forwarding is necessary in this scenario.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: drgeoff on April 08, 2018, 12:28:37 AM
Is there a valid reason why the OBi200 is on a different subnet?
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: GPz1100 on April 08, 2018, 09:06:19 AM
Probably to isolate it from the rest of the network, qos, etc.  I have ours on a different vlan for these reasons.  Although, since switching to fiber qos is no longer much of a concern.  There's enough bw for several thousand concurrent channels.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 08, 2018, 09:40:01 AM
Quote from: Taoman on April 07, 2018, 05:25:22 PM
Can't the OP just create a static route in the primary router pointing to the secondary router/subnet the OBi is on?

Thank you for the info. I never played with advanced routing.

If your router supports it, you can use a static route to access the 2nd subnet.
Here are the instructions for a DD-WRT router:
https://www.dd-wrt.com/wiki/index.php/Linking_Subnets_with_Static_Routes

The Gateway is the IP address the main router assigns to the 2nd router.
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: ingber on February 06, 2019, 11:15:06 AM
Quote from: drgeoff on April 07, 2018, 03:10:32 PM
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.

I do not see any Submit buttons?
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: zsak23 on February 06, 2019, 02:18:12 PM
Quote from: ingber on February 06, 2019, 11:15:06 AM
Quote from: drgeoff on April 07, 2018, 03:10:32 PM
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.

I do not see any Submit buttons?

Are you sure you are in Expert mode?

First select OBi Expert Configuration

Second select Enter OBi Expert
Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: Sheffield_Steve on February 06, 2019, 02:33:42 PM
As they are two different devices/IP's, you don't need to use a different port at all.  Port 80 will be just fine.


Quote from: azrobert on April 07, 2018, 04:50:58 PM
To access the OBi200 you need to do port forwarding in the secondary router. The OBi200 defaults to port 80 for Web access. I assume your secondary router also is using port 80, so you need to use a different port to log into the OBi200. The following example uses port 800.

Example:
Main router: 192.168.1.1
Secondary router's address on main router: 192.168.1.50

When the secondary router is connected to the main router, an IP address will be assigned to the router within the main subnet.

Secondary router 192.168.2.1
OBi200: 192.168.2.100
Port Forward: port 800 to 192.168.2.100 at port 80

Log into OBi200:
http://192.168.1.50:800

If your router doesn't have the option to port forward to a different port, you need to change the port on the OBi200.

System Management -> Device Admin -> Port: 800
Port Forward: port 800 to 192.168.2.100
Login: http://192.168.1.50:800