OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: NelsonJW on May 02, 2018, 02:18:16 PM

Title: Google Voice incoming caller ID
Post by: NelsonJW on May 02, 2018, 02:18:16 PM
So I understand without the OBIExtras subscription I will not get name caller ID, but just number caller ID.

But is there a way to suppress the 1 on incoming caller ID? I understand it's purely an aesthetics issue, but on my handset which auto-formats hyphenation, incoming numbers end up looking like this:
131-455-51212 instead of 1-314-555-1212 or 314-555-1212.  Even though I have most common numbers memorized, it still throws me off to see the incoming area code look like 131. Can I do anything to change or suppress this or is it simply a handset (AT&T CL2909) glitch?
Title: Re: Google Voice incoming caller ID
Post by: azrobert on May 02, 2018, 02:49:51 PM
You can remove the leading "1" before sending the call to the Phone Port.
Use OBi Expert to make the following change:

Voice Services -> SPx Service -> X_InboundCallRoute:
{(<1:>xxxxxxxxxx):ph},{ph}

SPx is the SP number where you defined the provider.

Edit:

If you want to see 7 digits for local calls:
{(<1314:>xxxxxxx):ph},{(<1:>xxxxxxxxxx):ph},{ph}
Title: Re: Google Voice incoming caller ID
Post by: SteveInWA on May 02, 2018, 03:21:52 PM
Quote from: NelsonJW on May 02, 2018, 02:18:16 PM
So I understand without the OBIExtras subscription I will not get name caller ID, but just number caller ID.

But is there a way to suppress the 1 on incoming caller ID? I understand it's purely an aesthetics issue, but on my handset which auto-formats hyphenation, incoming numbers end up looking like this:
131-455-51212 instead of 1-314-555-1212 or 314-555-1212.  Even though I have most common numbers memorized, it still throws me off to see the incoming area code look like 131. Can I do anything to change or suppress this or is it simply a handset (AT&T CL2909) glitch?

I have no idea if your AT&T phone does this, but some cordless phones have a setting to display numbers with or without the 1, and with or without the area code.