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Firmware, Software Updates => Firmware / Advisories / Notifications for OBi Products => Topic started by: JackyT on September 04, 2019, 11:21:31 AM

Title: Update to 3-2-2-5921EX buggy ?
Post by: JackyT on September 04, 2019, 11:21:31 AM
Hi Guys,

After i upgrade my OBI202 and OBI200 to last firmware 3-2-2-5921EX, now with Freephoneline, i could not hear sound incoming from caller.

Outcoming it's ok.

Try many setting and no luck, i think this version is buggy  ???. Someone else have same problem ?
Title: Re: Update to 3-2-2-5921EX buggy ?
Post by: NKYadav on September 09, 2019, 10:08:04 AM
Seems that downgrading to 5859 does the trick for most folks.

Starting from this post, (you can actually read the one immediately before it to gain some insight) you can see through the rest of the page that more than a few folks downgraded to 5859, and that post (and at least one other) has a direct link that works (I just now tried it).

https://www.obitalk.com/forum/index.php?topic=9983.msg91700#msg91700
Title: Re: Update to 3-2-2-5921EX buggy ?
Post by: JackyT on September 18, 2019, 05:16:19 PM
After successfully to downgrading  to 5859, i still have a problem, no sound incomming call, after ring nothing.

test echo work fine, **9 222 222 222.

Title: Re: Update to 3-2-2-5921EX buggy ?
Post by: drgeoff on September 19, 2019, 05:57:47 AM
Quote from: JackyT on September 18, 2019, 05:16:19 PM
After successfully to downgrading  to 5859, i still have a problem, no sound incomming call, after ring nothing.

test echo work fine, **9 222 222 222.


Does your opening post mean that you did previously have FPL working OK with some firmware version on the two OBis.  If yes, which version(s).  If no, what do you mean?
Title: Re: Update to 3-2-2-5921EX buggy ?
Post by: dermoth on October 03, 2019, 03:52:54 AM
Freephoneline is on the Vonix VVS platform, so is my ISP (AEI) - I have the same issue similar issue, for me caller cannot hear me, on both firmwares.

It's intermittent and only on incoming calls. I'm also under the impression answering very quickly helps but I would have to test more.

I think that might be an issue with the VoIP provider...
Title: Re: Update to 3-2-2-5921EX buggy ?
Post by: Consistency on February 20, 2020, 04:07:19 PM
I had the same issue but not anymore. Not sure if it was due to the router I have or if the IP cams were causing interference.

I have a TP-Link Archer A9 and Reolink IP Cams. I've separated the OBI from the router and cams by plugging the OBI into the modem. Archer A9 is plugged into the modem and cams are plugged into the Archer A9.