I am trying to configure two Anveo phone numbers to two ObiTalk boxes.
I have had an Anveo account with an Obi200 for several years. I have just bought a new ObiTalk302 and a new Anveo phone number to use at Grandpa's house.
Originally, phone number XXX-XXX-1234 was configured to a Obi200 box at my home. This worked fine for four years. I have this number under an Anveo "ObiTalk Special Just Right" subscription package.
I wanted to set up Grandpa with the same so I ordered him a new Anveo phone number ("Personal Unlimited"). I took the Obi200 box to his house and configured it with his new number XXX-XXX-5678. I temporarily configured my home phone number XXX-XXX-1234 to fwd to a cell phone while I ordered a new OBi302 box.
The new OBi302 box is now here and I have it set up on by ObiTalk account. When I try to link it to my existing Anveo account from the ObiTalk-Anveo provisioning page, it tells me "This device does not support ITSP Setup" or "This device cannot participate in the asp program".
Furthermore- once/if I do get the two numbers/boxes configured, I want to set up different 911 locations for each box.
Ultimately, I want:
Anveo XXX-XXX-5648 -> OBi200 at Grandpa's house -> Grandpa's address for 911 (Currently working)
Anveo XXX-XXX-1234 -> OBi302 at my house -> my address for 911 (Can not configure)
Am I allowed to manage two different homes & numbers from a single account?
Thanks, meowmachine in ATL