I have an obi110 currently configured Callcentric as SP1.
I already added a number to the circle of trust via the obi web portal but I would like to add it manually, not through the obi website. For some reason it keeps currupting things if configure things through the website.
Where do I go to set this? Is it here:
Voice Services > SP1 > X_InboundCallRoute ??
Under that setting it's set as: {(x.##########):aa},{ph}
where # is my telephone number. I'm guessing the proper format to do this is:
########## | ##########
Thanks..
If you're wanting a call coming into SP1 from a particular number to go the Auto Attendant and the rest to go to the PHONE Port:
Voice Services -> SP1 Service -> X_InboundCallRoute : {12341234567:aa},{ph}
where 12341234567 is the CallerID of the incoming call to be sent to the AA.
Hi Ron,
That's what I am looking for! But to add 2 numbers to this do I do the following?
{12341234567 | 12341234566:aa},{ph} ?
I think you mentioned in your last post that this | was an OR.
I miss Unix :)
Close:
{(12341234567|12341234566):aa},{ph}
You need the parenthesis to use the OR operator.
aaahhhh that's right... Totally makes sense. Thanks Ron!
Hi Ron,
Well I tried it but the AA still wont pick up when I call using tel# 2222222222
{(1111111111|2222222222):aa},{ph}
Originally it was set like this:
{(x.1111111111):aa},{ph}
Which when I called from tel# 1111111111 the AA would pick up. What am I doing wrong? hhmmmmm
does the "x." does anything?
Thanks!
The CallerID normally contains a leading '1' and you're probably not including it in your your rule.
You probably need : {(12222222222|13333333333):aa} (a leading '1' in front of the 10-digit number)
Alternately, you can use a rule that will match whether it has a leading '1' or not :
{(1?2222222222|1?3333333333):aa}
The rule Obihai uses isn't my favorite : {(x.2222222222|x.3333333333):aa}
This rule says to optionally match ANY digit in front of a 10-digit number.
Personally, I prefer to match it exactly : {(12222222222|13333333333):aa}