OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: markosjal on January 23, 2021, 03:20:07 AM

Title: 2nd Obi200 now that is not recognized in Portal
Post by: markosjal on January 23, 2021, 03:20:07 AM
I recently returned and acquired a second new Obi200 neither the first nor the second Obi200 will appear in the Obi Portlal. I have also tried in 2 different accounts!

There appears to be something wrong here. How can I reliably configure Google Voice if the Obi Portal always has issues?
Title: Re: 2nd Obi200 now that is not recognized in Portal
Post by: drgeoff on January 23, 2021, 07:59:38 AM
Quote from: markosjal on January 23, 2021, 03:20:07 AM
I recently returned and acquired a second new Obi200 neither the first nor the second Obi200 will appear in the Obi Portlal. I have also tried in 2 different accounts!

There appears to be something wrong here. How can I reliably configure Google Voice if the Obi Portal always has issues?
If you mean that the **5 nnnn procedure is not succeeding, that is a known issue which has generated many posts here for months.  The official advice from Obi support is "keep trying".  Several posters have confirmed eventual success though it can take several tens of attempts.
Title: Re: 2nd Obi200 now that is not recognized in Portal
Post by: Trinimd on May 07, 2021, 06:52:08 AM
Has this been fixed?
I did the **5 didn't see it update on my portal but I was able to make and receive calls for about 20 mins. Then it stopped working.