I recently forgot my password and went through the process of generating a new one.
On the login page, I clicked on (forgot your password).
The system sends me an email that contains a link to another webpage with a Reset Password button. When I click the button, a message briefly displays "Could not change your password on the system" without sending me a new password. I've tried many times resetting the password with the same result.
I have three OBI devices to manage. I have since found my old password, but it is no longer accepted. I searched this Forum but can't find a solution. What should I do now?
Well, due to the great diligence of the Obitalk-Polycom Support team, we are very pleased to announce our password and account are fully activated again!!!!!
Just wanted to mention - the Polycom OBI2182 is a fantastic feature rich phone and works GREAT!!!!
Thanks again, ;D