OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: jccpa on July 01, 2021, 03:54:49 PM

Title: ObiTalk not pushing config changes and reboot to end point devices (Obi202, 212)
Post by: jccpa on July 01, 2021, 03:54:49 PM
Noticed 2 days ago, when I make changes to OBi202 and OBi212 configurations on Obitalk.com, the new config is NOT pushed to the devices.

Previously, when new changes were made, the config was pushed to the device and the device rebooted.

I haven't tested with OBi1062 or OBi2182.

I had to log into the devices by IP address, make the changes locally, save, reboot. To be safe, I made the changes on BOTH Obitalk.com and on the local devices.

I can confirm the telephone **x codes with xx# options worked to change IP Address and config options. This is what put me on the trail as I was troubleshooting IP address issue. (I had changed the address to static in Obitalk.com before moving it to the new location, which did not work). This was 8 days ago, but I cannot confirm if I made a mistake or if Obitalk was acting up then?

These were previously configured devices that have been functioning properly and had responded to ObiTalk just fine over the past few months.

Anyone else having troubles like this? Is this a known issue with a fix?

Very frustrating...
Title: Re: ObiTalk not pushing config changes and reboot to end point devices (Obi202, 212)
Post by: drgeoff on July 02, 2021, 06:47:23 AM
I am not seeing this.  Within the two minutes previous to typing this my 202 was receiving and acting upon config changes made using Expert mode on the portal.
Title: Re: ObiTalk not pushing config changes and reboot to end point devices (Obi202, 212)
Post by: MSRobi on July 02, 2021, 07:41:12 AM
I just made a change this morning on Obi Expert online, and my Obi202 device rebooted as usual.  No problems here.
Title: Re: ObiTalk not pushing config changes and reboot to end point devices (Obi202, 212)
Post by: jccpa on July 03, 2021, 06:03:15 AM
I'll be trying them again next week.

If I remove them from the account and re-add them, what happens to their configs? Will they load into ObiTalk from the devices, or start over?

Thanks for the feedback, fellas.
Title: Re: ObiTalk not pushing config changes and reboot to end point devices (Obi202, 212)
Post by: drgeoff on July 03, 2021, 07:30:06 AM
Quote from: jccpa on July 03, 2021, 06:03:15 AM
I'll be trying them again next week.

If I remove them from the account and re-add them, what happens to their configs? Will they load into ObiTalk from the devices, or start over?

Thanks for the feedback, fellas.
If you remove and add again, expect to start afresh.