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General Support => On-Topic: Obihai and OBi Products => Topic started by: poly-obi2182 on September 11, 2021, 11:50:56 AM

Title: obi2182 — FAILED OUTBOUND- 2nd line
Post by: poly-obi2182 on September 11, 2021, 11:50:56 AM
Successfully "registration/registered" BOTH
My concern is with dial out with second line PBX , receive a —- FAILED INVALID NUMBER

PROBLEM ????????
line #2 OUTBOUND FAIL ?????????



1st line POT - Telco — successful.  INBOUND/OUTBOUND—- successful
SP1 Service — ServProvProfile === A
ITSP Profile A - DigitMap
(xxxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)


2nd line
*****PBX LINE **** example phone number ===   4400000088. —- OUTBOUND FAIL ?????????

SP2 Service - ServProvProfile === B
ITSP Profile B  - DigitMap
(*xx|[3469]11|0|00|[2-9]xxxxxx|xxxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Title: Re: obi2182 — FAILED OUTBOUND- 2nd line
Post by: drgeoff on September 11, 2021, 01:38:09 PM
Quote from: poly-obi2182 on September 11, 2021, 11:50:56 AM
2nd line
*****PBX LINE **** example phone number ===   4400000088. —- OUTBOUND FAIL ?????????

SP2 Service - ServProvProfile === B
ITSP Profile B  - DigitMap
(*xx|[3469]11|0|00|[2-9]xxxxxx|xxxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)


Your example phone number is 10 digits long but none of the rules in the B Digit Map match a 10 digit number.
[2-9]xxxxxx matches 7 digits
xxxx[2-9]xxxxxx matches 11 digits
xxxxxxxxxxxx. matches 12 or more digits


Title: Re: obi2182 — FAILED OUTBOUND- 2nd line
Post by: azrobert on September 11, 2021, 01:39:20 PM
The IP Phone DigitMap validates the dialed number.
(Mpli) includes rules from the Primary Line's DigitMap.

The IP Phone OutboundCallRoute routes calls to a trunk.

You need to include SP2 DigitMap rules in the IP Phone DigitMap and routing in the OutboundCallRoute.

OBi2182
IP Phone -> Phone Settings > DigitMap:
Add (Msp2)| after the beginning parenthesis.

IP Phone -> Phone Settings > OutboundCallRoute:
Add {(Msp2):sp2}, to the beginning.
Title: Re: obi2182 — FAILED OUTBOUND- 2nd line
Post by: azrobert on September 11, 2021, 02:05:12 PM
FYI when a 10 digit number is validated by the phone digit map, it will be transformed to 11 digits. The outbound call route will see 11 digits, not 10. This might cause a conflict, you have 11 digit rules in both sp1 and sp2 digit maps.
Title: Re: obi2182 — FAILED OUTBOUND- 2nd line
Post by: Littleton84 on November 15, 2021, 04:03:21 AM
Quote from: azrobert on September 11, 2021, 01:39:20 PM
The IP Phone DigitMap validates the dialed number.
(Mpli) includes rules from the Primary Line's DigitMap.

The IP Phone OutboundCallRoute routes calls to a trunk.

You need to include SP2 DigitMap rules in the IP Phone DigitMap and routing in the OutboundCallRoute.

OBi2182
IP Phone -> Phone Settings > DigitMap:
Add (Msp2)| after the beginning parenthesis.

IP Phone -> Phone Settings > OutboundCallRoute:
Add {(Msp2):sp2}, to the beginning.

IndigoCard (https://www.indigocard.review/)

Thanks for the response, I will try to figure it out for more. Looking for the same issue. Bumped into your thread.