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General Support => On-Topic: Obihai and OBi Products => Topic started by: N7AS on January 14, 2022, 12:07:12 PM

Title: OBi2182 Voicemail locked up
Post by: N7AS on January 14, 2022, 12:07:12 PM
My OBi2182 is acting strange today.
I had a voicemail while I was out and after pressing the VM key on the phone I got this message:

You cannot place two calls at the same time. To place another, please either hang up the first call or enable the multiple calls feature on your account. Message 2001

I brought the local interface on Firefox and went to reboot the phone. It would not let me, so I unplugged the ethernet cable from the phone as I use POE.
I thought this would reset the phone, but no I was wrong.

What do I do now?



Title: Re: OBi2182 Voicemail locked up
Post by: drgeoff on January 14, 2022, 02:37:32 PM
Is that message being generated by the 2182 or is it coming from the ITSP?  I suspect the latter.  Dialling the echo test number might provide corroboration.
Title: Re: OBi2182 Voicemail locked up
Post by: N7AS on January 14, 2022, 05:39:51 PM
I was able to do the echo test ok.
It was coming from Callcentric. They said a call lasted 2 hours and timed out. Maybe it was some scumbag spammer that forgot to hang up.
It's working ok now.