OBiTALK Community

General Support => Day-to-Day Use => Topic started by: cacophony on March 11, 2011, 09:49:51 AM

Title: How to pass caller id to Callcentric ?
Post by: cacophony on March 11, 2011, 09:49:51 AM
I just got my Obi110 setup with Callcentric (prepaid and no incoming number). I want to set outbound calls to show the number of my landline phone for caller id. When I asked support they said:

"You can now pass these caller ID's to us using the following methods:

P-ASSERTED-IDENTITY
P-PREFERRED-IDENTITY
REMOTE-PARTY-ID "

But I can't find these in any of the Obi110 config pages (ITSP profile -> SIP, etc)...

Any advice would be appreciated.
Title: Re: How to pass caller id to Callcentric ?
Post by: QBZappy on March 11, 2011, 02:06:40 PM
Hi,

Look in this section of you Obi web unit. If the service provider allows it CID is picked from here. Note SP1 or SP2 depending what you need.

Voice Services->SP1 Service->Calling Features->Parameter Name->CallerIDName
Title: Re: How to pass caller id to Callcentric ?
Post by: cacophony on March 11, 2011, 05:01:09 PM
I tried setting that value to something of this format: XXX-XXX-XXXX
It then tells me that a reboot is required. But after I click "reboot" the value gets reverted back to the blank default...
Title: Re: How to pass caller id to Callcentric ?
Post by: QBZappy on March 11, 2011, 05:15:58 PM
Hi,

You must do it this sequence

1) Change your configuration
2) Presss the submit button (bottom left of the web page)
1) Press reboot

Maybe you forgot to do step 2 above
Title: Re: How to pass caller id to Callcentric ?
Post by: cacophony on March 11, 2011, 06:09:52 PM
I definitely hit the submit button prior to the reboot step (it was after I hit submit that it told me I needed to reboot). I also tried the entire process twice. Definitely seems like a bug.

Anyways, somewhat moot at this point because I got callcentric to hardcode it on their end.

Thanks for the suggestions.