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General Support => Day-to-Day Use => Topic started by: truvoipbuzz on May 24, 2012, 08:31:40 AM

Title: How do I get call statistics?
Post by: truvoipbuzz on May 24, 2012, 08:31:40 AM
I am wondering if there is a way to get detailed call logs, including the bandwidth used, packets lost, jitter, etc. for the calls made/received during a window.

Kindly advice.
Title: Re: How do I get call statistics?
Post by: QBZappy on May 24, 2012, 10:00:14 AM
OBi provides real time stats during a call, in the call status page including some but not all of what you are requesting. After the call has terminated, the call history will give you basic call info. The call history drops some of the info contained in the call status when the call is active.

Best way to work with the call history is to save it in XML format and open it with M$ excel. You can get neat columns of info to work with.
Title: Re: How do I get call statistics?
Post by: infin8loop on May 24, 2012, 01:12:55 PM
Quote from: truvoipbuzz on May 24, 2012, 08:31:40 AM
I am wondering if there is a way to get detailed call logs, including the bandwidth used, packets lost, jitter, etc. for the calls made/received during a window.

Statistics are wriiten to the Syslog at the end of a call.

Set System Management -> Device Admin -> Syslog ->  Server, Port and Level parameters to a Syslog server and look for records similar to the following in the Syslog:

[2012.05.24 13:48:12] [192.168.0.40] <7> [JB] call overall status --     
peer:             74.54.54.178:13848,
local:            192.168.0.40:16804,
pkt_tx:           828,
pkt_rx:           820,
bytes_tx:         142416,
bytes_rx:         141040,
clk_diff:         89 PPM,
pkt_in_jb:        8,
pkt_ooo:          0,
pkt_lost:         8,
pkt_late:         0,
pkt_loss_rate:    0 %,
pkt_drop_rate:    0 %,
jb_len:           190 ms,
curr_rcvd_jitter: 61 ms,
rcvd_digits:      0,
underruns:        0,
overruns:         0,
seq_num_broken:   8,
pkt_interp:       16,
skew_comp:        0 ms,
frm_in_pkt:       2