OBiTALK Community

General Support => Day-to-Day Use => Topic started by: yhfung on March 20, 2011, 02:32:54 pm



Title: Call forward to mutiple numbers?
Post by: yhfung on March 20, 2011, 02:32:54 pm
Whenever there is a call from OBi110 Line port, is there any way to forward this call to a multiple of endpoints including GV, SP1, SP2 and other gateways at the SAME time?

The reaon why we need this feature is

When a person works in China and his family is in Hong Kong, whenever someone in Hong Kong calls his HK PSTN line, which is connected to FXO port of OBi110, he would like to make phones shown below to ring together such that he can pick up the call originating from Hong Kong wherever he is.

i) his office desk telephone
ii) his mobile phone
iii) his notebook softphone
iv) his dormitory telephone
 

YH


Title: Re: Call forward to mutiple numbers?
Post by: obi-support2 on March 21, 2011, 10:34:40 am
The Call forward destination number fields only allow 1 number at present.

The Inbound Call route parameters, on the other hand, would allow you to fork the call the multiple numbers, simultaneously. The limit 4.

Some examples with SP1 InboundCallRoute:

{ph,SP1(12345678),SP2(11112234),SP2(44445555)}, OR

{(33931111|3399xxxx):ph,PP(ob200123456),SP2(11112234),SP2(44445555)}


This is assuming you can support at least 2 calls per SP service. Whichever number answers first will "win" and the other calls will be canceled by the OBi automatically.

---------
Note: If you include LI(some-number) in the route, however, LI will "win" most of the time since there is no easy way to tell if the call on the analog PSTN line is answered; so the device simply assumes the call is connected once it finishes dialing out the number on the PSTN line (hence it wins).

In 1.2 (currently in beta) we offer a new feature to detect if outbound call on PSTN line is connected based on tones and signal detected on the LINE. But this may require some tweaking for your local phone company. By default that feature is not enabled.


Title: Re: Call forward to mutiple numbers?
Post by: jimates on March 21, 2011, 12:49:22 pm
This is a great feature for people that don't want to get rid of their land line, and didn't want to use google voice because of having to give out another phone number.

Forward your incoming land line calls to up to 4 other numbers and the phone port at the same time. You don't have to deal with google's voicemail, use your own answering machine. But you will still have to deal with the voicemail for the forwarding phones.


Title: Re: Call forward to mutiple numbers?
Post by: joshhighley on March 27, 2011, 02:35:36 pm
With call forward, does the original number still ring, or only the number the call is forwarded to?  Is it possible to use the Inbound Call Route setup to do a simultaneous ring?

I currently have Vonage and use their simultaneous ring feature to ring my Vonage number (home phone) and my cell phone.  I'm looking at transferring my Vonage number to Vitelity, whom I don't think has simultaneous ring, but I'm trying to figure out if I can do it with my obi110 instead.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on March 27, 2011, 03:07:04 pm
With call forward, does the original number still ring, or only the number the call is forwarded to?  Is it possible to use the Inbound Call Route setup to do a simultaneous ring?
There are three kinds of call forwarding:

Call Forward Unconditional - The OBi phone doesn't ring

Call Forward On Busy - The OBi phone is in use

Call Forward On No Answer - The OBi phone will ring a selectable number of times before it stops and the call is forwarded


Using the InboundCallRoute, you should have simultaneous ring with:

{ph,SPx(12345678901)} - The OBi phone and the called phone should ring until one answers


Title: Re: Call forward to mutiple numbers?
Post by: joshhighley on March 28, 2011, 04:47:34 pm
Is there a way to relay the caller id also?  When my cell phone rings, it shows the caller id of the SPx that was used to simultaneously ring my cell.


Title: Re: Call forward to mutiple numbers?
Post by: jimates on March 28, 2011, 04:50:50 pm


When the call is forwarded it is actually a new call, so the caller id is for the line that places the new call.


Title: Re: Call forward to mutiple numbers?
Post by: QBZappy on March 28, 2011, 05:27:54 pm
joshhighley,

Hi

Did you setup CF or simultaneous ring as per RonR's example?


Title: Re: Call forward to mutiple numbers?
Post by: joshhighley on March 28, 2011, 05:41:10 pm
I used inbound call routing per RonR's example:  {ph,SPx(12345678901)}


Title: Re: Call forward to mutiple numbers?
Post by: joshhighley on March 29, 2011, 02:00:16 pm
so just to make sure, there's no way I can do this:

If (111) 111-1111 calls my home phone (say, SP1) at (222) 222-2222.  I want my cell phone, (333) 333-3333 to ring at the same time as my home phone, and I want both to display the caller id (111) 111-1111

My understanding is that call forwarding can not simultaneously ring both my home phone and my cell phone, and that inbound call routing can not forward the caller id to my cell phone (but can ring both simultaneously).  Ugh.

Barring a obi110 solution, I'll post something in the enhancements request and then find a provider besides Vitelity that offers the simultaneous ring feature.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on March 29, 2011, 02:15:32 pm
joshhighley,

I'm assuming you're using Google Voice on SP1.  ALL calls placed via Google Voice will show the Google Voice number at the receiving end.  This is a restriction that Google Voice imposes, not the OBi.  Even if SP1 is a VoIP provider, most don't let you set the CallerID on outbound calls.  The OBi sends the info, but the service provider ignores it.


Title: Re: Call forward to mutiple numbers?
Post by: QBZappy on March 29, 2011, 02:47:30 pm
joshhighley,

I was able to get Caller name pass using Voip.MS service provider, by enabling X_SpoofCallerID under
Voice Services->SP1 or 2 Service.

Using GV to forward call, I get the GV CID number as the Caller ID. The ability to send the CID name or number might be a SP related issue. Voip.MS passed the calling party Caller Name with the CID number I setup in my account with them, so I get both calling party Caller Name and my own configurable CID number on the call. I set it up this way: {ph,SPx(1514577XXXX)}

This is the CDR of Voip.ms:
Date                    CallerID                          Destination           Description
3/29/2011 16:32   "PIQXXX J" '514324XXXX'   514316XXXX   Inbound DID
3/29/2011 16:32   "PIQXXX J" '514232XXXX'   1514577XXXX   Canada - 514 Quebec

Caller calling = 514232XXXX
CF number = 1514577XXXX
CID of calling party = 514324XXXX
DID Voip.MS =514316XXXX

Summary: This is what showed on the phone as CID
Caller Name = PIQXXX J
Caller ID number = 514232XXXX   <---This is a number I configured in the Voip.MS config to show as the CID number. It is the number people call me on. I did not want people to see a number that they did not recognize. It over rides the Voip.MS DID number of  514316XXXX, which is actual number making the call. I know it is a bit confusing.

Simultaneous ring actually starts ringing after the second ring. Phone attached to OBi rings first, then all the phones ring on the second ring. This feature might be used to ring the phone at the office and another one in the home. Similar to the Wizard on the OBi portal.


Title: Re: Call forward to mutiple numbers?
Post by: jimates on March 30, 2011, 12:57:27 pm
I got it to work using the info on pages 114 & 115 in the admin guide. It was a simple edit, I just had to figure out how to separate the terminals.

Voice Service > SP1 > InboundCallRoute = {ph,pp(200xxxxxx)}

Phones on Obi # 1 rings one time before the phones on Obi #2 start ringing. Caller id on Obi #2 shows as Obi #1 number/Device Display Name.

Is there a way to pass the caller id from the incoming call through to Obi #2.

original question
Possible for Simultaneous Ring on both my Obi110's?
all incoming calls on Obi #1 sp1, forked to Obi #2 via Obitalk. Default settings on Obi #2 should ring the phone port already.


I have an Obi110 with multi handset cordless phones for our main home use. Google Voice set up on sp1.
I have a 2nd Obi110 with multi handset cordless phones for my kids. 2 Goolge Voice accounts set up.

I want calls coming in on my sp1 to ring simultaneous to the kid's Obi phone port so that they will be able to answer all incoming calls on both Obis.

I could fork the calls to their GV numbers but that would also make their forwarding phones ring, which I don't want. I only want their home phones to ring, which are connected to the phone port of their Obi.

I figure forwarding the calls through Obitalk might work, as the default settings on their end would not need any changes.



Total info for config purposes

Obi #1 has 2 GV accounts but I only want to fork the calls coming in on sp1
Obi #2 has 2 GV accounts but the forked calls should ring the phone port by default.
I have a netTalk duo split and connected to both Line Ports for 911 purposes.


Title: Re: Call forward to mutiple numbers?
Post by: jimates on March 31, 2011, 08:56:53 pm
When I fork the call to my second Obi, is there a way to pass the caller id from the incoming call through to Obi #2, instead of it showing the Obi #1 name/number.


Title: Re: Call forward to mutiple numbers?
Post by: QBZappy on March 31, 2011, 09:07:30 pm
jimates,

Hi

obi-support2 mentions something about passing the CID number.

OBi passes both, name and number, from the original call, if X_SpoofCallerID is yes.
ITSP however might not take it, and may reject the call all together. That's why
this is option depending on your ITSP.

However, using the SP2(xyz > abc) syntax in an InboundCallRoute, it can only spoof the number; we currently don't have a syntax for spoofing a name this way.

Also, even when we spoof it, the ITSP can selectively take the name or number part as they please and present the call to the final destination.

You have more control if the "ITSP" is a PBX (like Asterisk) for example. I do not expect this option to be very useful for a general commercial ITSP.



http://www.obitalk.com/forum/index.php?topic=530.msg3242#msg3242


Title: Re: Call forward to mutiple numbers?
Post by: jimates on March 31, 2011, 09:30:59 pm
I had read that and tried it, made no difference.

I thought since I am forwarding an incoming call to another Obi via Obitalk service that there should be a way to do it.


Title: Re: Call forward to mutiple numbers?
Post by: jimates on June 11, 2011, 02:34:06 pm
Just FYI for those that read this thread. The Obitalk Service is suppose to be able to pass the caller id with firmware 1.3, coming "soon".


Title: Re: Call forward to mutiple numbers?
Post by: randomLettersandNumbers on August 21, 2011, 08:32:27 pm
Cool!


Title: Re: Call forward to mutiple numbers?
Post by: ccchih on January 05, 2012, 08:25:27 pm
Is there any settings I can do to make terminalA rings first and ring terminalB simultaneously 4 secs later?

Anyway, I took the examples obi-support2 provided and make a few test calls.
It seems that if I apply the setting of --- {ph,SP1(12345678),SP2(11112234),SP2(44445555)}
When a call is coming, all the 4 terminals are ringing which is working as expected.
Apply the 2nd setting of --- {(33931111|3399xxxx):ph,PP(ob200123456),SP2(11112234),SP2(44445555)}
I guess the purpose of this example is followings.
1. Ring PP(ob200123456),SP2(11112234),SP2(44445555) simultaneously for every single call.
2. AND also ring ph if the caller is making a call from 33931111 or 3399xxxx
But for my testing, it seems that:
1. If the caller is making a call from 33931111 or 3399xxxx, ph will ring. And ONLY ph is ringing.
2. For all the other callers, nothing happens! None of the terminals ring.

BTW, I am testing it with firmware 1.3.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 05, 2012, 10:24:35 pm
ccchih,

The OBi does appear to be broken in this area.  Given an SP1 X_InboundCallRoute rule of:

{12341234567:ph,sp2(12347654321)}

If the call is from 12341234567, the PHONE Port rings and the call is forked to 12347654321 using SP2 as expected.

If the call is NOT from 12341234567, the incoming call is totally ignored.


Title: Re: Call forward to mutiple numbers?
Post by: ccchih on January 06, 2012, 01:06:48 am
RonR,

By applying the rule {12341234567:ph,sp2(12347654321)}
If the call is from 12341234567, the PHONE Port rings and the call is forked to 12347654321 using SP2 as expected.
You are right. It's working as expected this way.
Let's just swapping the order of ph and sp2 to {sp2(12347654321),12341234567:ph} and make a call from 12341234567.
Amazingly, only the PHONE Port rings this time.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 06, 2012, 10:47:02 am
Let's just swapping the order of ph and sp2 to {sp2(12347654321),12341234567:ph} and make a call from 12341234567.
Amazingly, only the PHONE Port rings this time.

Confirmed.

And if the call is not from 12341234567, the call is totally ignored and NOT forked to sp2(12347654321) as expected.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 06, 2012, 05:53:33 pm
ccchih,

Apparently there can be only one caller-list per rule, not one per terminal, and a caller-list is associated with the whole rule and not a particular terminal.  As a result, a caller-list, if present, must be the first thing in a rule, to the left of a colon and prior to any terminals.  If the caller-list is false, none of the terminals in the rule are used.  I think it makes much more sense the way you and I assumed it worked, but...

Now, what is the actual scenario you're trying to accomplish?


Title: Re: Call forward to mutiple numbers?
Post by: ccchih on January 06, 2012, 07:52:37 pm
RonR,
Thank you very much for your help! I am trying to make the following settings done.
1. make terminalA rings first and ring terminalB simultaneously 4 secs later
2. ring terminalA only for callerA and ring all the terminals for other callers
Any suggestions?


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 06, 2012, 08:15:50 pm
1. make terminalA rings first and ring terminalB simultaneously 4 secs later
2. ring terminalA only for callerA and ring all the terminals for other callers

{12341234567:sp1(12341111111},{sp1(12341111111),sp2(12342222222;d=4)}

Calls from 12341234567 will ring 12341111111 using SP1.

Calls from all others with ring 12341111111 using SP1 and 12342222222 using SP2, with the SP2 call being delayed 4 seconds.

Does that fit the bill?


Title: Re: Call forward to mutiple numbers?
Post by: ccchih on January 06, 2012, 11:47:01 pm
Almost there!
After applying the new routing settings, calls from all others with ring 12341111111 using SP1 and 12342222222 using SP2 AT THE SAME TIME. There is no 4 seconds delay on SP2.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 06, 2012, 11:59:17 pm
It appeared to work here.  From the 1.3 release notes:

- All InboundCallRoute and OutboundCallRoute syntax will take a ";d=[delay-in-seconds]" parameter after the number to call from the specified trunk, and to insert a delay before the trunk makes the call. For example, SP1(18002211212;d=3) tells the OBi to call the number from SP1 after a 3-second delay.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 07, 2012, 12:04:42 am
I just tested it again and the delay is there.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 07, 2012, 12:14:49 am
It does not appear to work with TGx or VGx.

I tested it with SP1 and SP2.  Presumably, it also works with PP and LI.


Title: Re: Call forward to mutiple numbers?
Post by: ccchih on January 07, 2012, 12:43:50 am
After reading the release note, I did some more tests and yes, you are right. The new delay function is working perfectly on SP1 and SP2.
Unfortunately, I need the delay on PH1. Is there anyway I can change the settings to get it work?
Basically, I want to route all the incoming calls to an IVR through SP2, so ring the IVR using SP2 at the beginning. If somehow the IVR is down or busy, then ring the analog phone connected to OBi110 in the office.


Title: Re: Call forward to mutiple numbers?
Post by: zoomin on January 09, 2012, 09:56:46 pm
For the LINE port, how do I make sure that a call is NOT forwarded to the cell_number below via SP1 when I am calling from that cell_number to the LINE?

{ph,sp1(cell_number)} - this just makes it go to the cell_number voicemail, thus preventing PH from ringing.

I tried this, but then no line is ringing:

{ph,(!cell_number):sp1(cell_number)}

Thanks!


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 09, 2012, 10:23:21 pm
Physical Interfaces -> LINE Port -> InboundCallRoute : {cell_number:ph},{ph,sp1(cell_number)}


Title: Re: Call forward to mutiple numbers?
Post by: zoomin on January 09, 2012, 10:32:35 pm
Physical Interfaces -> LINE Port -> InboundCallRoute : {cell_number:ph},{ph,sp1(cell_number)}


Thanks RonR. Just tried that. The PH rings, but only until sp1(cell_number) kicks in. I am trying to avoid sp1(cell_number) from executing when I call from the cell_number.

Basically, I see no difference in behavior between {cell_number:ph},{ph,sp1(cell_number)} and just {ph,sp1(cell_number)}.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on January 09, 2012, 10:39:05 pm
I assumed you wanted calls from your cell phone to only ring the OBi PHONE Port and all other callers to ring both the OBi PHONE Port AND your cell phone.  If this is not the case, please explain.

If that's what you want and calls from your cell phone are being sent back to your cell phone (i.e. the second rule executed instead of the first), you must have the wrong CallerID in the first rule.  Check the OBi Call History and use the exact CallerID displayed there in the first rule.


Title: Re: Call forward to mutiple numbers?
Post by: zoomin on January 09, 2012, 11:04:09 pm
Yep, that's exactly what I want. I figured out why it wouldn't work as expected. RingDelay was set too small. Had to bump it up to 3000ms, and then it worked. Thanks RonR!


Title: Re: Call forward to mutiple numbers?
Post by: flipdee on March 06, 2012, 01:48:09 pm
Hey,
I was wondering if it's possible to forward incoming calls (on PSTN Line) to multiple obitalk destinations simultaneously?

Thanks a lot!

flipdee


Title: Re: Call forward to mutiple numbers?
Post by: RonR on March 06, 2012, 02:59:42 pm
I was wondering if it's possible to forward incoming calls (on PSTN Line) to multiple obitalk destinations simultaneously?

Physical Interfaces -> LINE Port -> InboundCallRoute : {ph,pp(ob200123001),pp(ob200123002),pp(ob200123003)}

would simultanously ring the OBi PHONE Port and OBiTALK numbers 200123001/200123002/200123003.  The first to answer gets the call.


Physical Interfaces -> LINE Port -> InboundCallRoute:

{pp(ob200123001),pp(ob200123002),pp(ob200123003),pp(ob200123004)}

would simultanously ring the OBiTALK numbers 200123001/200123002/200123003/200123004.  The first to answer gets the call.


Title: Re: Call forward to mutiple numbers?
Post by: dealyanodeal on April 16, 2012, 09:11:40 am
Hi
 I am trying to setup simaltaneous ring where my cell phone(1111111111) also rings whenever there is a call on my home phone(2222222222). I am using GV(3333333333).  to initiate the new forwarding call. It is workign fine but when I am calling from my own cell(1111111111)  to home(2222222222)  then it puts the call on hold on cell(1111111111) as OBI is initiating another call using GV (3333333333) and then calling same cell no(1111111111)again.

Is there any way around it? something like...if the same no is calling which is also the simaltenous ring then dont forward/initiate the new call.

Thanks in advance,


Title: Re: Call forward to mutiple numbers?
Post by: RonR on April 16, 2012, 09:19:39 am
I am trying to setup simaltaneous ring where my cell phone(1111111111) also rings whenever there is a call on my home phone(2222222222). I am using GV(3333333333).  to initiate the new forwarding call. It is workign fine but when I am calling from my own cell(1111111111)  to home(2222222222)  then it puts the call on hold on cell(1111111111) as OBI is initiating another call using GV (3333333333) and then calling same cell no(1111111111)again.

Is there any way around it? something like...if the same no is calling which is also the simaltenous ring then dont forward/initiate the new call.

Physical Interfaces -> LINE Port -> InboundCallRoute : {1111111111:ph},{ph,sp1(1111111111)}


Title: Re: Call forward to mutiple numbers?
Post by: Jorge on April 23, 2012, 03:46:47 pm
Can this kind of fork be used with Auto Attendant?

Right now I have this InboundCallRoute:
{(x.123|x.456|...):aa},{ph,PP(ob123456789)}

So, when somebody not in trusted list calls, that call is fork to my phone and my ObiTalk App. And, any trusted caller is answered by auto attendant because of that rule. However, if that trusted caller presses '1 to continue this call', then that makes ring only my phone, the call is not forked to ob123456789.

Is there any way I can fork that call from AA?


The Call forward destination number fields only allow 1 number at present.

The Inbound Call route parameters, on the other hand, would allow you to fork the call the multiple numbers, simultaneously. The limit 4.

Some examples with SP1 InboundCallRoute:

{ph,SP1(12345678),SP2(11112234),SP2(44445555)}, OR

{(33931111|3399xxxx):ph,PP(ob200123456),SP2(11112234),SP2(44445555)}


This is assuming you can support at least 2 calls per SP service. Whichever number answers first will "win" and the other calls will be canceled by the OBi automatically.

---------
Note: If you include LI(some-number) in the route, however, LI will "win" most of the time since there is no easy way to tell if the call on the analog PSTN line is answered; so the device simply assumes the call is connected once it finishes dialing out the number on the PSTN line (hence it wins).

In 1.2 (currently in beta) we offer a new feature to detect if outbound call on PSTN line is connected based on tones and signal detected on the LINE. But this may require some tweaking for your local phone company. By default that feature is not enabled.



Title: Re: Call forward to mutiple numbers?
Post by: RonR on April 23, 2012, 05:45:45 pm
However, if that trusted caller presses '1 to continue this call', then that makes ring only my phone, the call is not forked to ob123456789.

Is there any way I can fork that call from AA?

I don't believe so.  When a caller presses '1' in the Auto Attendant, the Auto Attendant dials the number contained in:

Voice Services -> Auto Attendant -> NumberOnNoInput

The default is '0', which rings the PHONE Port.  I thought you could at least change this to **9290123456 to call your OBiON App, but in my testing, I discovered there's a nasty bug in this area.  Setting NumberOnNoInput to **anything causes the OBi to either crash and reboot or else the Auto Attendant simply disconnects before the call is completed.  The Call History indicates the call should have gone through, but nothing good ever happens.


Title: Re: Call forward to mutiple numbers?
Post by: Stewart on April 23, 2012, 08:42:14 pm
Right now I have this InboundCallRoute:
{(x.123|x.456|...):aa},{ph,PP(ob123456789)}
If the trusted callers have a way to block their caller ID for one call (e.g. *67 for US callers), they could use that to bypass the AA; it would ring both your phone and the OBiTalk app.

If the above is unavailable or undesirable, please post:  Which service has the InboundCallRoute in question?  What country are the trusted callers in?  Using landline or mobile?  Would AA callback work for you?  Who is SP2 provider?  Do you have a DID with them?


Title: Re: Call forward to mutiple numbers?
Post by: dealyanodeal on April 30, 2012, 10:22:29 am
@RonR - I did the following inbound call route to forward calls at my home no to my cell no. It is working great except in the situation when cellphone is down. In that case as cell phone is down , its Vocie mail kicks in rightaway and Obi has noway to know if somebody pickedup/answered the call from cell or is it just voicemail .The call gets immeiately transferred to Cell without giving any chance to pickup the home line.

Not sure if there a workaround for this but  wanted to check as this is a scenerio which will happen frequently.



Physical Interfaces -> LINE Port -> InboundCallRoute : {1111111111:ph},{ph,sp1(1111111111)}


Title: Re: Call forward to mutiple numbers?
Post by: Stewart on April 30, 2012, 01:57:53 pm
Not sure if there a workaround for this ...
In the OBi itself, you can delay the forward to your cell, but a value long enough to answer at home may cause the caller to give up before you can answer the cell.

Otherwise, you could forward via a service such as Google Voice that is smart about off-line cell phones, but you'll need to use a different account than that used for forwarding.

Alternatively, you could use a paid service such as Anveo, which (with proper setup) would also show the original caller's number on your cell phone.


Title: Re: Call forward to mutiple numbers?
Post by: dealyanodeal on May 01, 2012, 07:18:08 am
@Stewart..I am using GV to forward the call to my cell. Here is my setup. OOMA as PSTN-primary line and 2 GVs as SP1 and SP2. For forwarding I have setup to use Sp1 to initiate a new call to cell.

You said something about GV knowing if cell phone is down or not. Which setting is that? That might resolve my problem.

Thanks


Title: Re: Call forward to mutiple numbers?
Post by: Stewart on May 01, 2012, 08:51:38 am
You said something about GV knowing if cell phone is down or not. Which setting is that?
It usually works automatically, provided that the forwarded-to Phone Type is set as Mobile in GV settings.  Then, for example, send the Ooma call via SP1 to the SP2 number, which in turn forwards to your cell.

There is a small window of a few minutes, when you just went out of range or the battery just went dead, in which the cell system (thinking that the phone is still registered) takes a long time to go to voicemail, which will fool GV.  If that is a problem, a workaround is to set Call Screening.  Of course, don't do that if you have to answer calls while driving and don't have a way to safely send DTMF.


Title: Going to Israel for a month... what's my optimal setup?
Post by: dschwarz on May 18, 2012, 10:33:00 am
Hi all-

So here's my situation. I'm going to Israel for a month. I have an Obi 110 here at home in the US connected to Google Voice.  It is not currently connected to my Verizon POTS line.

What I'd like to do from Israel:

1. Call the US and have people call me. A lot.  I'll be working from there, so will be on the phone 6h/day. 
2. When my Verizon POTS line rings in the US, ring both the home line and also ring on Google Voice.

My plan is to leave the Obi 110 at home, plugged in to a UPS and the POTS line.  I don't know how to configure the Obi so that calls to my POTS line will ring on Google Voice and home. Is this possible without purchasing call-forwarding from Verizon?

I will bring my iPod Touch 4G with ObiTalk software to Israel, and use it to make and take calls. I will also use Google Talk + Google Voice from my laptop when necessary.

Is this the right idea? Or should I be bringing the Obi 110 with me to Israel? I'd rather leave it at home if I needn't bring it.


Title: Re: Call forward to mutiple numbers?
Post by: RonR on May 18, 2012, 11:11:25 am
dschwarz,

Using Single-Stage Dialing Through Any OBi Trunk (http://www.obitalk.com/forum/index.php?topic=1103.0), you should be able to make calls from the OBiON App using either the Verizon POTS line or the Google Voice account configured on your OBi.  Using the configuration auto-generated by the OBiTALK Web Portal, you will be limited to making calls through the trunk set as the PrimaryLine in the OBi.

After implmenting Single-Stage Dialing Through Any OBi Trunk (http://www.obitalk.com/forum/index.php?topic=1103.0), change ph or {ph} in the following settings to have all incoming calls ring both the OBi PHONE Port and the OBiON App:

Voice Services -> SP1 Service -> X_InboundCallRoute : {ph,pp(ob290123456)}

Voice Services -> SP2 Service -> X_InboundCallRoute : {ph,pp(ob290123456)}

Voice Services -> OBiTALK Service -> InboundCallRoute : ...,{ph,pp(ob290123456)}

Physical Interfaces -> LINE Port -> InboundCallRoute : {ph,pp(ob290123456)}

where 290123456 is the OBiON App OBiTALK number.


Title: Re: Call forward to mutiple numbers?
Post by: IvoD on June 12, 2012, 03:21:26 am
Hi, this is what im trying to achieve.

I would like to get incoming calls on SP1 simulringing the Obi PHONE port as well as dial a number using the PSTN port. How do I do this?

I tried {ph,(<**8>(0XXXXXXXXX))} in SP1 X_InboundCallRoute but it doesn't work this way, I guess I am not quite right somewhere but fail to find an answer in the forums too.

Your help will be greatly appreciated!
Thx


Title: Re: Call forward to mutiple numbers?
Post by: pc44 on June 12, 2012, 05:19:40 am
Hi, this is what im trying to achieve.

I would like to get incoming calls on SP1 simulringing the Obi PHONE port as well as dial a number using the PSTN port. How do I do this?

I tried {ph,(<**8>(0XXXXXXXXX))} in SP1 X_InboundCallRoute but it doesn't work this way, I guess I am not quite right somewhere but fail to find an answer in the forums too.

Your help will be greatly appreciated!
Thx

Hi IvoD,

Have you tried {ph,li(XXXXXXXXXX)} instead?

Just a stab in the dark,
pc44


Title: Re: Call forward to mutiple numbers?
Post by: IvoD on June 12, 2012, 05:58:41 am

Hi IvoD,

Have you tried {ph,li(XXXXXXXXXX)} instead?

Just a stab in the dark,
pc44

Wow, so simple of course - as usual :) Thanks it does work indeed, thanks so much for this!

IvoD


Title: Re: Call forward to mutiple numbers?
Post by: IvoD on June 12, 2012, 06:00:31 am

---------
Note: If you include LI(some-number) in the route, however, LI will "win" most of the time since there is no easy way to tell if the call on the analog PSTN line is answered; so the device simply assumes the call is connected once it finishes dialing out the number on the PSTN line (hence it wins).

In 1.2 (currently in beta) we offer a new feature to detect if outbound call on PSTN line is connected based on tones and signal detected on the LINE. But this may require some tweaking for your local phone company. By default that feature is not enabled.


Hi obi-support2 ,

How can I enable ver 1.2 (beta or not anymore?) so the signal from the PSTN line is detected and the simulring does not stop when the Li dials the number? Also, what needs to be tweaked with the phone company? Thanks so much!

Best,
Ivo


Title: Re: Call forward to mutiple numbers?
Post by: Stewart on June 12, 2012, 06:41:16 am
How can I enable ver 1.2 (beta or not anymore?) so the signal from the PSTN line is detected and the simulring does not stop when the Li dials the number?
I'm on 1.3.0 (Build: 2711) and the options available for DetectOutboundConnectMethod include None, Detect speech, Detect polarity reversal, and Assume connect after a short delay.

If your landline provider sends a polarity reversal when an outgoing call is answered (check by looking at TipRingVoltage in Line Port Status), then Detect polarity reversal should work perfectly.  Otherwise, see whether Detect speech works satisfactorily.

If the above is unsuitable, consider forwarding via a VoIP provider, rather than the landline; the VoIP connection will have a reliable answer indication.  Where are you calling?  Landline or cellular?


Title: Re: Call forward to mutiple numbers?
Post by: Lina on December 22, 2012, 01:16:16 pm
With call forward, does the original number still ring, or only the number the call is forwarded to?  Is it possible to use the Inbound Call Route setup to do a simultaneous ring?
There are three kinds of call forwarding:

Call Forward Unconditional - The OBi phone doesn't ring

Call Forward On Busy - The OBi phone is in use

Call Forward On No Answer - The OBi phone will ring a selectable number of times before it stops and the call is forwarded


Using the InboundCallRoute, you should have simultaneous ring with:

{ph,SPx(12345678901)} - The OBi phone and the called phone should ring until one answers

Where on earth can I enter these configurations? and How??

Lina


Title: Re: Call forward to mutiple numbers?
Post by: roberthuang on January 07, 2013, 11:52:57 am
Please help set up the X_InboundCallRoute rule to achieve the following goals on sp4,

If the call is from 12341234567, the PHONE Port rings and the call is forked to 12347654321 using SP2.

If the call is NOT from 12341234567, only the PHONE Port rings and doesn't fork the call to any other number.

According to RonR,
{12341234567:ph,sp2(12347654321)}
If the call is NOT from 12341234567, the incoming call is totally ignored

Please help. Thanks in advance.


Title: Re: Call forward to mutiple numbers?
Post by: azrobert on January 07, 2013, 03:37:52 pm
Try:
{12341234567:ph,sp2(12347654321)},{ph}


Title: Re: Call forward to mutiple numbers?
Post by: roberthuang on January 08, 2013, 03:10:33 pm
Try:
{12341234567:ph,sp2(12347654321)},{ph}

Thank you azrobert. It works as expected.

One more question, how can I achieve the following goal?

If the call is from 12341234567 or 12341234568, the PHONE Port rings and the call is forked to 12347654321 using SP2.
If the call is NOT from 12341234567 or 12341234568, only the PHONE Port rings and doesn't fork the call to any other number.


Title: Re: Call forward to mutiple numbers?
Post by: azrobert on January 08, 2013, 03:55:02 pm
{(12341234567|12341234568):ph,sp2(12347654321)},{ph}

Processing proceeds left to right and ends when a match occurs.
{ph} is a catch all if no previous match.
You can have as many tests as you want.
Example:
{(12341234567):ph,sp2(12347654321)},{(123412346xx):sp1(12347654322)},{ph}


Title: Re: Call forward to mutiple numbers?
Post by: peterc on April 10, 2015, 09:56:22 am
I believe that through reading this post, that  I can do the following...

I want to forward calls that come in on SP1 on a 1062 one of two ways, and that I need to modify the inbound call route.

If I understand it correctly --

I would go into Expert, and under Voice Service, SP1 Service (which is the line that I want to ring in multiple areas), currently under X_InboundCallRoute is ph. Should that I change this, and add the numbers that I want to call, simultaneously? So that would be changing it to --

ph,1-949-xxx-xxxx,1-310-xxx-xxxx

Is this correct? Will the phones now ring simultaneously, the 1062 and the two cells? If one picks up first, will the others stop? Do I need any type of brackets around it?

The second question is - What if I only want calls coming in from one number to ring on all three devices, but all other calls not to ring on one of the numbers?

I just need EXACTLY what to put in on this line.

Thank you for your help in advance.


Title: Re: Call forward to mutiple numbers?
Post by: azrobert on April 10, 2015, 10:13:15 am
You must use one of your trunks to call your cell phones.

ph,spx(1949xxxxxxx),spx(1310xxxxxxx)

Change spx to the SP number you want to use to route the call.
You will see the CID of the trunk you use, not the incoming CID.

Use the following to do this for only one number.
{(1?8005551212):ph,spx(1949xxxxxxx),spx(1310xxxxxxx)},{ph}


Title: Re: Call forward to mutiple numbers?
Post by: call-151 on May 06, 2015, 03:54:07 pm
I have an Obi110 at home (200######) and an Obi200 at work (510######). I would like both of them to ring simultaneously when someone calls me on voip.ms. Going by what was said in reply #36 above,
I am setting on my Obi110:
Physical Interfaces -> LINE Port -> InboundCallRoute: {ph,pp(ob200######),pp(ob510######)}
And I am setting on my Obi200:
Physical Interfaces -> LINE Port -> InboundCallRoute: {ph,pp(ob200######),pp(ob510######)}
However, when I call the number only home or work rings, not both. It seems intermittant, one minute
home will ring, the next time I call work will ring.
What am I doing wrong?
Thanks


Title: Re: Call forward to mutiple numbers?
Post by: azrobert on May 06, 2015, 04:31:10 pm
1st, you are putting the code in the wrong place.
It should be in the X_InboundCallRoute for the SP where VOIP.ms is defined.
This is probably the wrong method to use.

What OBi is VOIP.ms defined?
Is it defined on the OBi110 and the OBi200?

Let's assume Voip.ms is defined only on the OBi110 SP1 and not on the OBi200.
On the OBi110:
Voice Services -> SP1 Service -> X_InboundCallRoute:
ph,pp(510xxxxxx)

When you only have 1 rule, the curly brackets are optional.
The OB in the OBi number is optional.

The call comes into the OBi110, rings the Phone Port and also routes the call to the OBi200.

On the OBi200
Voice Services -> OBiTalk Service -> InboundCallRoute
Remove any code routing calls from the OBi110 to the Auto Attendant (aa).

Another method is to setup a sub account on VOIP.ms for the OBi200
http://wiki.voip.ms/article/Sub_Accounts#How_to_Create_a_Sub_Account

Register the OBi200 to the sub-account.
In VOIP.ms route inbound calls to the main account and the sub-account.
I'm not familiar with VOIP.ms, so I can't tell you how to do the routing.

I hope the OBi numbers for the OBi110 and OBi200 that you posted are not the real numbers.
If they are, I suggest changing them in your post.




Title: Re: Call forward to mutiple numbers?
Post by: call-151 on May 06, 2015, 07:28:17 pm
Thanks for the reply, azrobert!
It had never occurred to me to not define the voip.ms profile in the Obi200. So I have removed that, and put the code into X_InboundCallRoute. I will test if both are ringing tomorrow when at work.


Title: Re: Call forward to mutiple numbers?
Post by: cynthih on November 22, 2015, 11:22:18 pm
I'm on 1.3.0 (Build: 2711) and the options available for DetectOutboundConnectMethod include None, Detect speech, Detect polarity reversal, and Assume connect after a short delay.

I have an OBI110 with 1.3.0 (Build: 2872) and DetectOutboundConnectMethod is not
an option.  Was it removed?


Title: Re: Call forward to mutiple numbers?
Post by: drgeoff on November 23, 2015, 02:28:26 am
I'm on 1.3.0 (Build: 2711) and the options available for DetectOutboundConnectMethod include None, Detect speech, Detect polarity reversal, and Assume connect after a short delay.

I have an OBI110 with 1.3.0 (Build: 2872) and DetectOutboundConnectMethod is not
an option.  Was it removed?

It would appear so.  I have one 110 with build 2824 and another with 2872.  DetectOutboundConnectMethod is present in the former but not the latter.


Title: Re: Call forward to mutiple numbers?
Post by: Lavarock7 on November 23, 2015, 02:37:23 am
I have an Obi110 at home (200######) and an Obi200 at work (510######). I would like both of them to ring simultaneously when someone calls me on voip.ms.

Perhaps I'm missing something.

You could create a ring group on Voip.Ms and add 2 subaccounts to it. Those subaccounts would be your two Obi's. Then use caller ID filtering to point the caller to the ring group.

I use something like this for a neighbor. He has his home alarm dial a number that point to a ring group. Then that ring group contains all of his devices (tablet, cellphone etc). If someone enters his house, all devices he has will ring. When he is out of town, we add my devices to his ring group too.


Title: Re: Call forward to mutiple numbers?
Post by: sumguy on September 21, 2016, 07:36:59 pm
Hi All:
Is this possible?
OBi100 with SP1=Freephoneline(FPL), SP2 is free
Cell phone with Google Voice Number
Incoming
Calls to OBi SP1=FPL are forwarded/simultaneous ring to cell phone Google Voice Number with CID from original inbound
Outgoing
Calls from cell phone Google Voice Number through OBi SP1=FPL to initiate call out with CID from FPL number

Thanks