OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: obi-master on March 24, 2011, 10:47:37 AM

Title: Bad device, any Warranty available?
Post by: obi-master on March 24, 2011, 10:47:37 AM
My OBI 110 is not coming up. The green lights will come up and then the red light will turn and the same process will just repeat. I have tried resetting the device to factory default by inserting a pin but didn't help.
Is there any warranty on this device?

Any suggestion what I can do to resolve this.

Title: Re: Bad device, any Warranty available?
Post by: obi-master on March 24, 2011, 10:59:36 AM
This is funny. After trying all day this morning I couldn't get my device to work. After I post this message and tried again, it worked. I am questioning it's reliability now.

Any body had similar issues?
Title: Re: Bad device, any Warranty available?
Post by: RonR on March 24, 2011, 11:09:08 AM
Your symptoms indicate the device was repeatedly rebooting quickly after a previous reboot.

While not occurring at the same frequency, there are other reports of unexpected rebooting:

http://www.obitalk.com/forum/index.php?topic=474.0

I've experienced a few spontaneous reboots in the month I've had mine, but not with any regularity or predictability.
Title: Re: Bad device, any Warranty available?
Post by: harpo on March 24, 2011, 11:47:21 AM
I've read about a few people having this issue as well.  The question now becomes what is Obihai doing about it?  Is this a firmware or hardware problem?
Title: Re: Bad device, any Warranty available?
Post by: yhfung on March 24, 2011, 03:51:39 PM
Have you tried to update the newest firmware 1.2 to see if the problem is gone?

YH