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General Support => Installation and Set-Up (Devices) => Topic started by: CoreyV on January 22, 2013, 02:29:50 PM

Title: Few questions before starting (porting home# to GV)
Post by: CoreyV on January 22, 2013, 02:29:50 PM
I'm in the beginning stages of switching my DSL service to cable and want to try to go VOIP through an Obi100 (currently unpackaged) and have a few questions.

1) On the Obi number porting instructions, I'm checking my current home# on the GV porting tool.  The instructions say I'll get one of two messages - 1) number is from an area we don't support (bad - porting won't work) or 2) currently don't support porting from my carrier (good - porting should work).  I'm getting both messages from Google.  So what's my story - might I be able to port or not?

2) If I start the port process to t-mobile (TM's tool says my home# can port to TM)  and then find I can't eventually port to GV, have I essentially lost my home#?

3) Can I try out the Obi service with a random GV# to make sure I can get it to work and am satisfied with the call quality - and then later change my # with Obi somehow to my current home# (assuming I can port my home# to GV)?

Thanks from a newbie.
Title: Re: Few questions before starting (porting home# to GV)
Post by: Rick on January 22, 2013, 03:54:49 PM
2) No, you will still have it, on TMobile, and can port it to somewhere else.

3) No, but just setup GV now and take a number from GV and set it up on the OBi.  Then when you're ready port your home number to that account and you'll be all set. 
Title: Re: Few questions before starting (porting home# to GV)
Post by: CoreyV on January 22, 2013, 04:55:10 PM
Thanks for the reply, Rick.  Let me check for understanding.

1) Set up a new GV.  GV will give me a new random# - 407-xxx-yyyy.

2) Set up my Obi with that new random GV#.  At this point I'll have a working VOIP thru GV.

3) Port my current home# 309-aaa-bbbb to TMob.

4) Port my home# 309-aaa-bbbb on TMob to the GV account/# I set up in step 1 (407-xxx-yyyy).

If I do this my Obi will switch to recognize/use my current home# 309-aaa-bbbb after step 4 is completed by Google?

Thanks
Title: Re: Few questions before starting (porting home# to GV)
Post by: Rick on January 22, 2013, 05:08:38 PM
It doesn't know your GV number, nor does it care.