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General Support => On-Topic: Obihai and OBi Products => Topic started by: pvpham on May 13, 2014, 09:41:59 AM

Title: need help to configure GV to forward to new PhonePower number
Post by: pvpham on May 13, 2014, 09:41:59 AM
Hi,

I just subscribe to PhonePower replacing GV .

My old Obihai-100 configuration:

SP1: GV
SP2: Call Centric for 911 .
Also configure to ring my cell phone for in-coming call to GV

New configuration:

SP1: PhonePower with new phone number
SP2: the same, no change ( I will cancel CallCentric later when I complete my set up with Phonepower.

Here is my problem:

Inbound call to GV number does not ring my home phone or my cell phone. It goes to the voice-mail only. Calling the new  PhonePower # work .

Outbound call show the GV number as I wanted.

What do I have to do to get my home phone and my cell phone ring when someone call my GV number

Thanks

Title: Re: need help to configure GV to forward to new PhonePower number
Post by: pvpham on May 13, 2014, 10:43:44 AM
Problem solved:

I log into my GV account and forward to my new PhonePower number.
Title: Re: need help to configure GV to forward to new PhonePower number
Post by: drgeoff on May 13, 2014, 10:54:37 AM
Was it just an oversight or did you think it would work without you doing that?  :)
Title: Re: need help to configure GV to forward to new PhonePower number
Post by: pvpham on May 13, 2014, 01:05:35 PM
I thought it would work without me doing that. PhonePower should add a "reminder" in the sign-up step to cover that.
Title: Re: need help to configure GV to forward to new PhonePower number
Post by: drgeoff on May 13, 2014, 01:20:21 PM
I didn't expect you to admit to thinking that GV would somehow forward to a new number that it had no knowledge of. There is some clever technology around these days but AFAIK clairvoyance is yet to be conquered.  :)
Title: Re: need help to configure GV to forward to new PhonePower number
Post by: Shale on May 13, 2014, 01:24:51 PM
Quote from: drgeoff on May 13, 2014, 01:20:21 PM
I didn't expect you to admit to thinking that GV would somehow forward to a new number that it had no knowledge of.

It's Google. They are tracking you. :-o