Callcentric has been putting out a series of service setting updates.
See:
https://www.callcentric.com/faq/51/554https://www.callcentric.com/faq/51/552One of the OPTIONAL updates is to change servers used from
callcentric.com to
sip.callcentric.
net -- This is supposed to be for better service and security.
Please note that "callcentric.net" will not work -- the "sip." has to be in there.
As far as I can tell, the other updates for PBX Platforms with
"Asterisk Configurations that explicitly define our Hostnames within the sip_custom_post.conf or sip.conf file" do not apply to Obihai.
My Obihai devices are not behind firewalls restricting their traffic. If yours are, you might want to pay attention.
QUESTION: Does anyone see changes other than sip.callcentric.net that have to be made within Obihai configurations? I don't.
~~~~~~~~~
Here is the text of the email they sent out:
CALLCENTRIC EMAIL
NETWORK AND FIREWALL UPDATES
Deadline set for September 7, 2022
We've upgraded our infrastructure to enhance reliability, redundancy, and scalability. To ensure uninterrupted service, some customers (particularly IP PBX users) will need to update their equipment and/or firewall.
The deadline date to complete these updates is September 7, 2022.
Please forward this message to your network administrator.
WHO IS AFFECTED:
The large majority of customers (approx. 96%) do not need to do anything. This message and the required changes apply only to:
Customers with a firewall that only allows access to specific Callcentric IP addresses
Asterisk Configurations that explicitly define our Hostnames within the sip_custom_post.conf or sip.conf file
DEADLINE:
September 7, 2022
HAVE QUESTIONS?
If you're unsure if you will be affected by these changes, please open a support ticket and we will be happy to assist
MANDATORY UPDATES
If you fall into either of the above categories, please do the following:
Allow these IP Blocks in your Firewall
199.�87.�144.�0/21
204.�11.�192.�0/22
Click here for details
Add new hostnames
Applies to Asterisk SIP Trunks configured using Chan_SIP Driver
Click here for details
RECOMMENDED UPDATES
This change can be applied to all SIP Trunks/Clients:
Switch to our .NET domain
For enhanced redundancy and reliability, replace all instances of "callcentric.�com" with our ".NET" domain:
SIP.�callcentric.�NET
Click here for details
Our team is on standby to help with any questions. If you need assistance, please check our FAQ entries or open a support ticket.
