I confess - I am a novice. Just got the OBi110 and really like the ability to call out on G voice. This has reduced conflict within the house over access to the PSTN line. However, OBi has created a new problem. It is intercepting inbound PSTN calls before we can answer and thereby preventing normal voice mail function. My wife receives calls from clients on this line and they have no clue what the choices mean and think our service is down. Very bad for business.
I have turning off auto provisioning and tried to disable the auto attendant in the device web interface (192.168.1.9 in my case). I then tried to disable AA in 2 places - 1) setup wizard - inbound - pstn call route set to "default" ph. (was set to aa) 2 ) voice services - auto attendant - deselect "enable". I then rebooted. It seems to forget these settings when I reboot. I thought it might be a conflict with the auto provisioning which is why I turned it off.
I must be doing something wrong, missing the obvious because Obi attendant is still intercepting our inbound PSTN calls. The only thing that seems to work is to unplug Obi from the PSTN line. This defeats my ability to choose Gvoice of PSTN from the attached handset but it is the only rock solid fix I have found, which is to kill the function I bought. I appreciate the technical manual, but I am in finance guy- not network tech and have taken this as far as 90 minutes will allow. While I am sure the manual is technically precise but I am not getting it. Need this dumbed down, step by step, please.