Vestalink - No Devices Connected

[aopisa]

I set up my Obi 100 using the Vestalink web portal about month ago. Today I noticed on the web page that it shows device not connected for both the Obi and the Cloud Softphone. Yet, I can make and receive calls from both.

I emailed Vestalink CS and they responded that my device may have become disconnected (which it isn't) and I should reboot it by unplugging the power cord. I did that and it still shows no connected devices and I still can make and receive calls.

I have Vestalink as my sole provider.

Any ideas? I think this may be the third strike for Vestalink. Getting pretty sick of all this small time crap form them.

Thank you.

[Codesmith]

The list doesn't do anything.   It just says "OBIHAI/OBi202-3.0.1.4350" and connected.  So other than not seeing that you're not missing out on any features or options by it showing the devices as not connected.

[aopisa]

Ok, thanks. I thought there was more to it than that.