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Calls Dropped - Obi110

Started by Tobias_Tromm, February 16, 2015, 04:54:40 PM

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Tobias_Tromm

Hi.

I am having some problem with Obi110 dropping calls without reason.

This problem occur randomly and i don't know why.

Can someone help?

- I already force it to use 100Mbit Full duplex: http://www.obihai.com/support/troubleshooting/sg/drop

- My device is running latest firmware: 1.3.0 (Build: 2872).

- The uptime is OK, the problem is not caused by reboot.

- DetectCPC: already disable it to test.

- SilenceTimeThreshold change to 300.

Sometimes my calls drop after some seconds and sometimes after some minutes.

I am using Obi to dial out under PSTN line on local network, so this is not a router issue I guess since I am not using the Internet.

ianobi

If it is only affecting PSTN calls, then I would disable all of the following:

DetectCPC
DetectPolarityReversal
DetectFarEndLongSilence
DetectDisconnectTone

If both caller and callee hang up after the call, then the call should still disconnect.

If the above solves the problem, then enable each parameter that you think you may need. Personally, I would never enable DetectPolarityReversal or DetectFarEndLongSilence, but this does depend on what country you live in and local PSTN line signals.