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Cannot get Obi100 to ring new phone however older phone works

Started by tedwar1333, October 03, 2015, 09:41:40 AM

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tedwar1333

I just recently set up my Obi100 with my google voice account.  I can call out fine, but I am having problems with my phone ringing when I receive a call.  I have an old phone that works and will ring, but I am trying to use a Vtech cordless Dect 6.0 phone and it will not right when I receive an incomming call.  The LCD screen will light up and the caller ID will show on it, but it does not ring.

I updated the Obi100 to the latest firmware, and that did not help.

I tried the Auto Attendant (* * 0) and did the ringback with option 3 but it would not ring my phone (old non-cordless phone does ring).

I tried changing the X_RingProfile from A to B and that did not work.

Under the "phone port" options I also tried increasing the voltage and changing the RingWaveform from sinusoidal to trapezoidal but that did not work.

Does anyone have any other suggestions why my cordless phone is not ringing?

Thanks in advance for everyones help!

BigJim_McD

You may have already check but just in case: 
Vtech has a setting where the ringer can be turned OFF on the handset under:

Menu > Ringers > Ringer Volume
BigJimMcD