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Author Topic: 'All Incoming Calls to Attendant' Option?  (Read 3734 times)
Howard687
Newbie
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Posts: 16


« on: September 06, 2015, 10:52:35 am »

In various OBI documentation, there is a reference to an option to direct ALL incoming calls to the auto attendant.  But I cannot find that option - does it exist?

thanks
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drgeoff
Hero Member & Beta Tester
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Posts: 2738


« Reply #1 on: September 06, 2015, 11:57:06 am »

There is no global setting for all SPs.

Under each Voice Service change the X_InboundCallRoute value (often 'ph' or 'ph2') to 'aa'  (without the quote marks).
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