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Author Topic: **Help** Obi1032 Firmware Update Failed  (Read 11955 times)
al98t
Newbie
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Posts: 7


« on: December 11, 2015, 09:48:34 am »

I was doing firmware update on my phones from the obitalk.com website and one of my phones didnt update and is now dead.

Screen does not power up and only have a RED LED way at the top right. I have tried to unplug the phone and plug it back in. As soon as I plug it back in the LED lights up..

Is there a procedure to fix this?
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drgeoff
Hero Member & Beta Tester
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Posts: 2723


« Reply #1 on: December 11, 2015, 10:47:37 am »

Try http://www.obihai.com/faq/obi-ip-phone/phn-factory-reset.

See if the unit is able to get an IP address if powered up when connected to a DHCP server.  If yes, see if you can get to the phone's web server and try to do a firmware update again that way.

Otherwise I suggest http://www.obihai.com/supportTicketFormA
« Last Edit: December 11, 2015, 10:53:11 am by drgeoff » Logged
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