Help stopping OBI from adding 1 to 10 digit numbers

[vaughanbowden]

Help stopping OBI from adding 1 to 10 digit numbers

I am using obi202 in Dallas. The telephone company Grande rejects local 10 digit numbers when obi add the one.

How can I stop obi from putting a 1 in front of all 10 digit numbers.

I need oobi to allow 10 digits with a 1 and also allow me to put in 1+10 digits where required.

Thanks in advance

[ianobi]

The default OBi settings add "1" to any ten digit number. This is the default setting assuming your voip provider is set up on sp1:

Service Providers > ITSP Profile A > General > DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

To achieve what you want change it to this:

Service Providers > ITSP Profile A > General > DigitMap:
(1xxxxxxxxxx|[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)


Make changes via the OBi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. Press submit at the bottom of the page and wait a few minutes for the OBi to reboot.