I am running a small AC business and would like multiple lines in my office. I am looking to purchase 2 Obi1032 units and link them through the portal. Each will be connected to the same GV account with the same number. Most of the stuff I have figured out and tested with the phone system at my house using a Obi202. I do however have a few questions if there is anyone that can answer them.
1. Is there a way to setup an automated directory, for instance, Dial 1 for Sales, 2 for service, if you know your parties extension, dial it now, etc.? Or would I need an additional service for this?
2. Is there a way to setup a phone directory so the caller can dial an extension to reach a specific person?
3. Is there a music on hold feature?