News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

OBI202 Line 1 muted

Started by JohnE, April 26, 2016, 09:16:57 AM

Previous topic - Next topic

JohnE

My setup  OBI202 Two phone lines, two services:SP1 Google Voice, SP2 Phonepower.  Both lines ring for each service. Outgoing default Line1 Google, Line2 Phonepower.

Problem - talking on a call I initiated on line1 (Google); line2 two rings (a Phonepower call); I pick it up on the other hone, conclude the call and hang up.  Returning to phone 1  I find it has gone mute.  The other party cannot hear me.  I hang up - she calls back - same problem. I call her, same problem.  All calls now can only be made or received successfully on line2. Complete investigation reveals the problem is not related to the service, or the whether I receive or initiate.  It is just as if the handset was on mute, which it wasn't!.  Rebooted OBI202 - problem solved. 

Any idea what happened?