Hi -
After encountering out the blue today (first problem in almost a year and a half of glitch free nice service--really happy with the Obihai to yesterday's date!) when attempting to make call with the device, I received a recording: "Google Voice Connection Service Error" "If you recently changed you're Google account password, please change it on Obiahi too" I NEVER changed anything prior!
Checking the Obihai dashboard I was greeted with this notice:
Please Note:
This OBi device's annual support entitlement has expired. An important software update with enhanced security and ease of use features is required to maintain Google Voice service on this OBi device. To automatically upgrade this device using the OBiTALK portal as well as get access to Obihai's Premium Support help desk, a paid support plan is required. To purchase 1-year of Obihai Premium Support, use the button found in the Support and Warranty tab. When device's support status is Active, the software update can continue by selecting the update triangle adjacent to the device, in the OBiTALK dashboard."
Also, I noticed there is no longer a link listed enabling the user to manually download firmware updates!
I did a factory reset, (and unplugging all my connected equipment, letting it sit for about a minute--at least) and powering each piece of equipment (i.e., cable modem, router, then the Obihia) giving ample time for the respective lights of the devices to reflect booted and ready) I deleted service provider (Google Voice) figuring maybe there was a glitch with the device, NOW I can't re-configure the Obihai to Google Voice--clicking on the Google Voice choice of providers, I get sent in loop taking me right back to where I was to begin with!!