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Author Topic: Star codes and phonepower  (Read 6971 times)
2ooarmz
Jr. Member
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Posts: 31



« Reply #20 on: June 08, 2016, 07:19:39 pm »

Hi ianobi,

Quote
I would be interested in their reply!

So, here is what Obi Help said:
1. (Them)
Quote
This could be due to SIP-ALG presence on the router that you have the OBi connected to.  Please make sure to disable the SIP-ALG on that router.  Refer to our FAQ section under “SIP ALG Issues” http://www.obihai.com/faq/sip-alg

That was not applicable to me. (My router doesn't have SIP-ALG)

2. (Them)
Quote

I did that, but it didn't seem to change anything.  And besides, I don't think the ports are actually open because when I use an "Open Port Check Tool", it always says that the ports are closed.

So I asked them:
"If the port forwarding worked, wouldn't the response be that the ports are open?"
But they didn't answer me about that.

I then decided to replace my router with a newer version and the *78/*79 started to work! Smiley  But I did ask them:
"When we do dial *78, it is immediately followed by a fast busy signal ... beep beep beep.  And that beep beep beep is ALWAYS on the line until we dial *79; is that normal?"

And they said:
Quote
What you are hearing is normal.  It is a way to verify the input has been received.

I did ask them if there was a way to make it so that there isn't a constant beep beep beep, but they didn't answer.

So, so far, the star codes I've tried are working!  It must've been a router issue then.

Whew; what a long, arduous route just to learn that new equipment would be the answer.

You are now up-to-date.  Thanks again for all your efforts on my behalf!
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