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Started by koolit, June 01, 2016, 09:38:40 PM
Quote from: SteveInWA on June 01, 2016, 09:45:53 PMYou said that your OBi is directly wired to your SB6141. That's a cable modem, with no built-in router. Did you really mean that, or do you, in fact, have a separate router, with the router's WAN port plugged into the SB6141, and your OBi plugged into one of the router's LAN ports? Surely you are using your cable internet service for things other than your OBi?
Quote from: koolit on June 04, 2016, 10:01:33 AM@Steve, thank you for the prompt response. Thought the problem I'm having with is very common with an easy fix but I guess not.Yes, I bought the Obi200 NIB from Newegg when it went on sale last 4/13/16. I looked up on my Newegg acct and unfortunately, this item is not eligible for return. I am guessing the item is past the return period. I'll make an attempt to open a ticket and will keep my hopes high for a positive resolution. Once again, thank you so much.