Started by StudioD, June 13, 2016, 10:41:47 PM
QuoteThe prime suspect in my mind is my SP2 setting. It's set to ring incoming calls on Phone 2 but not Phone 1.
QuoteSP2 - Google Voice for outbound calls; My GV inbound number is forwarded to Callcentric
QuoteI should have specified SP1 (Callcentric) is configured to ring both Phones 1 and 2.
Quote from: StudioD on June 16, 2016, 08:45:23 AMIt took me a couple of days to get back to this project but thank you for the clear step-by-step instructions, they were very helpful.I didn't realize we could get more than one free DID number from Callcentric on the same account, and I'd been sharing my phone and fax line for so long with my old landline service that I hadn't even thought about doing it differently with 2 free DID numbers on the OBi, so thanks again for the direction.It's set up as you recommended and seems to be working correctly now. The only bug I've encountered is one call that just kept ringing and did not go to voicemail, but I haven't been able to reproduce that problem so I'm going to hope it was just a one-time glitch with GV.Anyway, thanks again..
Quote from: StudioD on July 15, 2016, 11:32:12 AMI thought I had resolved this but it turns out my phone still fails to ring on some calls.
Quote from: StudioD on July 15, 2016, 02:38:49 PMIt happened today. I checked my Callcentric call log which showed the incoming calls marked as "Medium Probability" as being spam (they're not).I don't think I have a call treatment set up to block spam calls. Instead, I have simultaneous ringing set up in Callcentric to ring both my phone and NoMoRobo. I wonder if that 's somehow causing the problem.
Quote from: StudioD on July 15, 2016, 05:05:19 PMSo when I click on View Complete Report, each incoming call is shown 3 times. One shows the Spam Probability, another one shows it was forwarded to EXT 100, and the third one shows it was forwarded to the NoMoRobo number.