News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

SIP Phone routing and digit map

Started by Blake4913, June 20, 2016, 05:39:22 PM

Previous topic - Next topic

Blake4913

I have an Obi200 with GV (SP1) and Anveo 911 (SP2).  All works great including 7 digit dialing from the physical phone jack. I have a Cisco SPA514G tied to SP3 and it works great with calls to/from GV.  I am having trouble getting the ability to dial from the Cisco SIP phone to Anveo (911/933) and 7 digit dialing to work.  I am looking for guidance on what/where is routing the SIP phone calls in SP3 and how/where the digit map is applied.  I have tried putting various rules in the inbound call route of SP3 with no success (i.e.: {911:sp2},{933:sp2},{sp1} or with user id included) without success.  I have looked at call history and see From SP4(1002) To GT1(933) but the call does not connect.  I get the automated - "we could not complete your call, please try again".  Same results with 7 digit dialing from the Cisco phone.  If I use 10 digits it works fine.  Any help on how routing and digit map work would be much appreciated.

azrobert

The format for the rule when you don't specify userid is: {>911:sp2}
You can check for both 911 and 933 like this: {>911|933:sp2}
Assuming you have the 7 digit rule in the SP1 DigitMap and nothing else that will screw up things, code it like this:
{1002>911|933:sp2},{1002>(Msp1):sp1}

Or you can do this:
{1002>911|933:sp2},{1002>(1xxxxxxxxxx|<1aaa>xxxxxxx):sp1}

You said:
"I have looked at call history and see From SP4(1002) To GT1(933)"

This indicates the call is coming in on SP4, not SP3.
Do you have a rule in SP4 that bridges all calls to SP1?

Blake4913

azrobert -  Thank you so much.  Works great.  I have been beating my head against the wall for days trying to get this to work.  I have multiple sip phones one on each sp3,4 for this particular line/service - i did the test on 4.  And I guess since I had the sp1 route (from sp3&4) incorrect text it would not pass the digits correctly - now 7 digit dialing also works.  I wonder how it worked at all before?  Thanks again - much appreciated!!!