Google voice showing "Backing off" status with non-gmail, google app account

[julian_sun]

I understand there is a fix for non-gmail, non-google app account.  See the link here http://www.obihai.com/faq/GV-and-the-OBi/nonGmail-Username-with-GV-on-OBi

However my account is non-gmail but a google app account.  As a result, the above fix does not work.  It won't ask me to create a gmail account for the google voice account.  Now I'm stuck in this "Backing off ...".  It happens in the last a couple of days.

Please help!!!!

[SteveInWA]

You can transfer your Google Voice phone number from your Apps account, to a personal Gmail account.  The transfer is free, and it takes place immediately.  Only the Google Voice phone number will move over; all your saved messages, voicemail greetings, and forwarding phone number(s) will stay with the old account and won't be deleted.

Here's how:  https://support.google.com/voice/answer/3527591?hl=en&ref_topic=1708124