Frequent call drops using Obi100+google voice
OBiSupport:
The latest firmware have much improved GV call reliability, please inform us if you experience any problem.
sandy6wan9obi:
had the same issue, but it is resolved by opening port 5060.
but not sure it's a good idea to open 398 port for rtp tho.
Name Port Range Destination Protocol
SIP 5060-5061 192.168.1.x Both
RTP 16600-16998 192.168.1.x Both
GnatGoSplat:
Unfortunately, my problem didn't go away even with a reset to factory defaults and setting everything back up by scratch.
Thanks sandy, I've set up port range forwarding on my router as you've specified and I hope that will fix it.
I just don't understand why the original shipped firmware on my Obi100 worked perfectly and flawlessly for months, then as soon as I updated the firmware, everything goes to crap. That goes for the last two versions. I hadn't made any changes to my router settings before now.
ChrisThompson:
I've been having this problem as well. I setup the suggestion ports to forward directly to the Obi110, but I'm still getting dropped calls.
Here's a log from an incident that just happened. It was an incoming call that dropped after about 20 minutes. (the log starts with the call dropping), then they called back, I answered but couldn't hear them. They called back a third time, and the call dropped within about 2 minutes. I ended up just picking up my cell phone the next time using the T-Mobile USA Wi-Fi Calling app and didn't have any issues.
Code:
Aug 8 15:09:03 XMPP: Updating peer:jleonard.dtiglobal@gmail.com[TalkGadget2CC2B113] to online
Aug 8 15:10:04 XMPP: Updating peer:dtiglobal@thompson-web.org[android3d56f45f05c3] to online
Aug 8 15:12:02 XMPP: Updating peer:dtiglobal@thompson-web.org[android3d56f45f05c3] to online
Aug 8 15:13:38 GTALK: sess SIP1644278913@10.229.66.68 state changed from 5 to 6
Aug 8 15:13:38 RTP: Del Channel
Aug 8 15:13:38 [JB] call overall status -- #012peer: 74.125.127.126:19295(relay),#012local: 192.168.1.144:63826,#012pkt_tx: 106535,#012pkt_rx: 103576,#012bytes_tx: 18323552,#012bytes_rx: 17815072,#012clk_diff: 30 PPM,#012pkt_in_jb: 0,#012pkt_ooo: 17,#012pkt_lost: 51,#012pkt_late: 12,#012pkt_loss_rate: 0 %,#012pkt_drop_rate: 0 %,#012jb_len: 190 ms,#012curr_rcvd_jitter: 10 ms,#012rcvd_digits: 0,#012underruns: 12,#012overruns: 0,#012seq_num_broken: 57,#012pkt_interp: 5956,#012skew_comp: -40 ms,#012frm_in_pkt: 2
Aug 8 15:13:42 [SLIC]: Slic#0 HOOK FLASH
Aug 8 15:13:42 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:13:42 [CPT] --- FXS h/w tone generator (dial)---
Aug 8 15:13:45 [SLIC]: Slic#0 ONHOOK
Aug 8 15:13:45 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:13:49 [SLIC]: Slic#0 OFF HOOK
Aug 8 15:13:49 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:13:49 [CPT] --- FXS h/w tone generator (dial)---
Aug 8 15:13:52 [SLIC]: Slic#0 ONHOOK
Aug 8 15:13:52 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:14:26 TCP: Connect OK(HTTP GET)42
Aug 8 15:14:26 Update Config Now ...
Aug 8 15:14:26 XML_parse_prov 0
Aug 8 15:14:26 PARAM: Notification sent: 0
Aug 8 15:14:26 Same version: Skipped (2)
Aug 8 15:14:26 TCP: Connect OK(HTTP GET)44
Aug 8 15:14:26 Update Config Now ...
Aug 8 15:14:26 XML_parse_prov 0
Aug 8 15:14:26 PARAM: Notification sent: 0
Aug 8 15:14:26 Same version: Skipped (2)
Aug 8 15:14:26 We will check new config in 3600 s
Aug 8 15:14:44 GTALK: sess SIP1559229106@10.13.171.13 state changed from 0 to 3
Aug 8 15:14:44 [SLIC] CID to deliver: ''
Aug 8 15:14:44 GTT: call state changed from 0 to 5
Aug 8 15:14:44 GTALK: sess SIP1559229106@10.13.171.13 state changed from 3 to 4
Aug 8 15:14:45 GTALK: Candidate 4a7d7f7e:443(5);2 2
Aug 8 15:14:45 GTALK: Candidate 4a7d7f7e:19294(6);2 1
Aug 8 15:14:45 GTALK: Candidate 4a7d7f7e:19295(10);2 0
Aug 8 15:14:45 GTALK: Total peer candidates:3
Aug 8 15:14:49 [SLIC]: Slic#0 OFF HOOK
Aug 8 15:14:49 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:14:49 GTALK: sess SIP1559229106@10.13.171.13 state changed from 4 to 5
Aug 8 15:14:49 RTP: Connecting->4a7d7f7e:443
Aug 8 15:14:49 GTT: call state changed from 5 to 3
Aug 8 15:14:49 TCP: Connect OK(rtpssl)48
Aug 8 15:14:49 RTP: Start->4a7d7f7e:19295(80);0;0;0:0:0;1(47)
Aug 8 15:14:49 RTP: Skt Connected
Aug 8 15:14:50 RTP: PeerRflxAddr=4a7d7f7e:19295
Aug 8 15:15:04 [SLIC]: Slic#0 ONHOOK
Aug 8 15:15:04 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:15:04 GTALK: sess SIP1559229106@10.13.171.13 state changed from 5 to 6
Aug 8 15:15:04 RTP: Del Channel
Aug 8 15:15:04 [JB] call overall status -- #012peer: 74.125.127.126:19295(relay),#012local: 192.168.1.144:56372,#012pkt_tx: 758,#012pkt_rx: 72,#012bytes_tx: 129908,#012bytes_rx: 12224,#012clk_diff: 0 PPM,#012pkt_in_jb: 0,#012pkt_ooo: 0,#012pkt_lost: 0,#012pkt_late: 0,#012pkt_loss_rate: 0 %,#012pkt_drop_rate: 0 %,#012jb_len: 190 ms,#012curr_rcvd_jitter: 0 ms,#012rcvd_digits: 0,#012underruns: 0,#012overruns: 0,#012seq_num_broken: 0,#012pkt_interp: 1356,#012skew_comp: 0 ms,#012frm_in_pkt: 2
Aug 8 15:15:08 [SLIC]: Slic#0 OFF HOOK
Aug 8 15:15:08 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:15:08 [CPT] --- FXS h/w tone generator (dial)---
Aug 8 15:15:11 [SLIC]: Slic#0 ONHOOK
Aug 8 15:15:11 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:15:50 GTALK: sess SIP510907621@10.229.66.68 state changed from 0 to 3
Aug 8 15:15:50 [SLIC] CID to deliver: ''
Aug 8 15:15:50 GTT: call state changed from 0 to 5
Aug 8 15:15:50 GTALK: sess SIP510907621@10.229.66.68 state changed from 3 to 4
Aug 8 15:15:51 GTALK: Candidate 4a7d7f7e:443(5);2 2
Aug 8 15:15:51 GTALK: Candidate 4a7d7f7e:19294(6);2 1
Aug 8 15:15:51 GTALK: Candidate 4a7d7f7e:19295(10);2 0
Aug 8 15:15:51 GTALK: Total peer candidates:3
Aug 8 15:15:57 [SLIC]: Slic#0 ONHOOK
Aug 8 15:15:57 [SLIC]: Slic#0 OFF HOOK
Aug 8 15:15:57 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:15:57 GTALK: sess SIP510907621@10.229.66.68 state changed from 4 to 5
Aug 8 15:15:57 RTP: Connecting->4a7d7f7e:443
Aug 8 15:15:57 GTT: call state changed from 5 to 3
Aug 8 15:15:57 TCP: Connect OK(rtpssl)51
Aug 8 15:15:57 RTP: Start->4a7d7f7e:19295(80);0;0;0:0:0;1(50)
Aug 8 15:15:57 RTP: Skt Connected
Aug 8 15:15:58 RTP: PeerRflxAddr=4a7d7f7e:19295
Aug 8 15:17:00 GTALK: sess SIP510907621@10.229.66.68 state changed from 5 to 6
Aug 8 15:17:00 RTP: Del Channel
Aug 8 15:17:00 [JB] call overall status -- #012peer: 74.125.127.126:19295(relay),#012local: 192.168.1.144:47838,#012pkt_tx: 3122,#012pkt_rx: 2064,#012bytes_tx: 536516,#012bytes_rx: 354848,#012clk_diff: 80 PPM,#012pkt_in_jb: 0,#012pkt_ooo: 0,#012pkt_lost: 0,#012pkt_late: 0,#012pkt_loss_rate: 0 %,#012pkt_drop_rate: 0 %,#012jb_len: 190 ms,#012curr_rcvd_jitter: 7 ms,#012rcvd_digits: 0,#012underruns: 0,#012overruns: 0,#012seq_num_broken: 0,#012pkt_interp: 2107,#012skew_comp: 0 ms,#012frm_in_pkt: 2
Aug 8 15:17:03 [SLIC]: Slic#0 HOOK FLASH
Aug 8 15:17:03 [SLIC] CID to deliver: '(null)' (null)
Aug 8 15:17:03 [CPT] --- FXS h/w tone generator (dial)---
GnatGoSplat:
The port forwarding didn't help me either.
After mine crashes, I can't even get into the log. At least, not through the native web interface (I didn't see any log options in the Obitalk portal). I get:
Error loading stylesheet: An unknown error has occurred (804b0014)http://192.168.10.110/default.xsl
Is there any possible way to get the version of firmware that would have come on an Obi100 that shipped in May? The original firmware is the only one that I ever had working properly.
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