I just received my new Obi302 device over the weekend. It is configured & working.
But for some reason, I can not add my new Obi device to my Profile. The site tells me to dial a number starting with "**5" followed by a 4-digit code and I hear a message saying the code was "sent to the server", but the site times out after a few seconds saying it "failed" to add my device:
Failed to add device: This device is customized for another service provider and cannot be added to your account!
"Another service provider"? I received an email from Obi instructing me to come to this site "to configure my VoIP services".
Does anyone know what is going on? Thx.