Started by vv4g, November 22, 2016, 06:01:43 PM
Quote4) My SP1 status is Connected. Still I re-registered again to avoid any issues.
Quote7) **9222222222 did not respond.
QuoteWhen I call to GV from my cell; Obi100's phone LED blinks but it does not reach to Phone.
Quote5) I verified that STUNEnable is disabled and STUNserved is blank.
Quote from: SteveInWA on November 22, 2016, 06:28:18 PMThis...Quote4) My SP1 status is Connected. Still I re-registered again to avoid any issues.and this...Quote7) **9222222222 did not respond.don't add up. If you cannot reach the OBiTALK echo server (**9222222222) then I wouldn't expect Google Voice to be working.QuoteWhen I call to GV from my cell; Obi100's phone LED blinks but it does not reach to Phone.If the PHONE LED is truly blinking, while you hear ringing on the phone placing the call, then the OBi is receiving the call. Pick up the phone plugged into the OBi, while the LED is blinking. Does it answer the call? If so, then either the ring circuit (SLIC) in the OBi has gone bad, or your phone's ringer is turned off or broken...same for the other phone you plugged in.Quote5) I verified that STUNEnable is disabled and STUNserved is blank.Google Voice doesn't use STUN.You've got a mess on your hands. I don't know how this is related to your changing your internet service provider, unless the "extended Cat5E Port" you described means that you ran a very long (greater than 100 meters) cable from the router to the OBi, and/or the cable is flaky.You've got to diagnose the **9222222222 problem. I can't think of one root cause of all of these seemingly unrelated symptoms, unless you somehow zapped (electrostatic discharge) your OBi by coincidence, when plugging and unplugging things, or it spontaneously broke.The "I just want it to work" troubleshooting method would be:Take your telephones somewhere else, and plug them into a known-good/working telephone service, and verify that they ring when called.Delete your OBi off of the OBiTALK web portal. After doing that and waiting a few minutes for it to remotely reset your OBi, then unplug the Ethernet cable from the OBi, pick up the phone, and key in ***8, then 1 to restore it to factory default.Unplug the OBi from power. Plug in the Ethernet cable again. Plug in the power again and let it reboot.Pick up the phone and key in ***1 and listen. Does it read back a valid IP address, starting with 192.168 or 10.0? If not, you have a network problem that you need to resolve before doing anything else. If it does obtain an IP address, then...Click the "Add device" link on your OBiTALK dashboard, and follow the **5 procedure to add back the OBi.Did that work? If so, then key in **9222222222 and report back here if the echo test works. Do not try to change any other settings or configure Google Voice yet.