thanks - I've tried both and it hasnt helped. I'm guessing something was corrupt somewhere as while I was trying to fix it my default for phone port kept resetting to default and PTSN, even if I changed it back to SP1.
tried changing speeddial to sp1(xxxx) but that didnt work (still get no service configured error
reset to factory default, and logged in to obidashboard - where I had to reconfigure device - it still seemed to have my GV as sp1 but not connected, and reconfiguring installed GV again as sp2.
Oddly my speeddials were still present on the dashboard, but not on obi interface; deleted from dashboad and put new ones back; I can direct dial the numbers but using e.g. 4# I still get the same service not configured message for the number I get connected with when I manually dial it! trying to use a speeddial with no number associated also gives me the same no service configured error.
basically SP1 is now not configured, SP2 is GV and checking obi interface, primary line is SP2 as well. dialled calls go out, speed dials still no service configured....