Quote from: Galen on April 19, 2017, 04:05:20 PM
Hardware
OBI202: my box number is 500895758, both the INTERNET light and LAN light is flashing green fast.
MOTOROLA ARRIS SBG6782-AC (Modem/Router All In One)
VTECH WIRELESS PHONE
I added the MAC address to the router, nothing
I opened the ports that say to be opened, nothing
I have unplugged both the modem and obi202, nothing
I try to add the device after reboot of the obi202 (Red Light Appears), nothing
I have dialed ***0,30#,1#
I have tried to go http://192.168.10.1/, nothing
I have purchased a second CAT5 to connect to the router, now both LAN and Internet is connected to my router, nothing
I have tried dialing **9-222-222-222 but immediately get a busy signal
There are not any youtube videos on walkthroughs of any kind.
Please help.
1. I have experimented with tens of different home routers and not a single one provided means to "open ports". Almost all of them had facilities for "port forwarding" which is not the same thing at all. Fortunately it is not usually necessary to modify router settings to get an OBi to work so revert all the changes you made to yours.
2. As we do not know what state your OBi is now in, I advise that you perform a factory reset. Dial ***8 and follow the audible prompts.
3. You can install and configure your OBi without accessing its onboard web GUI. Everything can be done via the portal. Indeed if you want to use Google Voice that MUST be done via the portal.
Connect an ethernet cable between the INTERNET socket on the 202 and a LAN socket on your router. Power cycle (ie reboot) the Obi. Wait for the Power LED to become steady green. Dial **9 222 222 222. Do you reach the echo test? If yes then with your PC connected as normal to your router, proceed to register your 202 on your Obitalk Dashboard using the **5 xxxx procedure. If not, come back here for advice.
4. You only need to read this section if you insist on accessing the OBi's onboard web GUI. However, be aware of
http://www.obitalk.com/forum/index.php?topic=61.0The OBi202 includes a router function and by default as delivered and after a factory reset that router is enabled.
http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543014Also by default under the same conditions, access to the onboard web GUI is disabled from the INTERNET side of that router. You have three options to get your computer accessing the 202's GUI directly.
4a. Connect you computer directly to the LAN port of the 202. If the computer is configured to get its address by DHCP you need to reboot the computer. If your computer has a static IP address you need to change it to 192.168.10.x where x is any number between 2 and 255. Whether DHCP or static, you can then put 192.168.10.1 into your browser.
or
4b. Connect your PC as normal to your router and enable access from the INTERNET port. The ***30#, 1# procedure that you already found. But 192.168.10.1 will
not be the address. Either look for the OBi's address in your router's GUi or dial ***1 and it will be read out to you.
or
4c. Put the 202 into bridge mode by dialling the ***31 procedure. '0' is router and '1' is bridge mode. Your computer can be connected directly to the router or to the LAN socket on the 202. The IP address to put in your browser can be found in the same way as in 4b.
(Section 3 above is just a rehash of the OBi202 Quick Start Guide which would or should have been in the box. It is also available to download from
http://www.obihai.com/docs-downloads.)