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Outgoing Call Delay

Started by Talk2much, June 21, 2017, 04:53:26 PM

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Talk2much

Hi,

I am having a problem making outgoing calls with my obi.  Sometimes when I make a call the first ring cuts out and I can no longer hear the recipient and they cannot hear me.  The phone in this case continues to ring but there is nothing but silence on my end.

To test this, I tried calling into a 1-800 number with an automated response on the other end.  My phone indicated that the call went on for 50 seconds before I could even hear the automated response.

It appears as if the phone disconnects mid ring but stays connected before it is able to re-connect.

I tried using a softphone and everything on there is working as you would expect.