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Confused about ported number

Started by jeanlandi, July 30, 2017, 09:40:52 AM

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jeanlandi

I ported my home phone (ATT) to an ATT cell phone. I then thought I ported my number over to Google voice. I got a confirmation number and this number shows as my second number in the Google voice screen.  I then chose a random number and it shows as #1.   When I call the number I ported (my phone number for 40  plus years) it just rings and rings. How do I make my ported? number the # 1 number? My husband is really mad at me for changing the number. Please advise. I know I am doing something wrong as it won't let me pay for the port of $20.   Frustrated.....
Thanks in advance for your help.

SteveInWA

This is not an OBi-related issue.  Please create a new discussion post over on the Google Voice Help Forum, and someone will help you there. 

https://productforums.google.com/forum/#!categories/voice