I am new to making digit maps.
First of all, are the terms "dial plan" and "digit map" basically synonymous?
I want to map a single short number (311) to a full telephone number (USA +1). So, it would be:
311 -> 12134733231. I want this to work regardless of which line I have chosen, with no change to the service choice.
I thought I would create the digit map in the Obi config page:
User Defined Digit Map2
Label: LA311
DigitMap: (<311:12134733231>)
But it does not seem to have the desired effect. What am I missing?
(As a bonus, what else do I put in the digit map to stop the waiting once 3 1 1 are pressed, so that the call is immediately connected?)