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Author Topic: Obi202 using Google Voice drops calls from Vonage customers on Phone pickup.  (Read 1373 times)
D.J.
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Posts: 2


« on: August 23, 2017, 05:05:24 pm »

My parents, who use Vonage, are no longer able to complete a call to me on my Obi202 using Google Voice.  They dial my GV number, I hear my phone ring and pick it up.  It instantly disconnects me.  I am able to call their Vonage number and connect successfully.  Does anyone know what I can do to allow them to complete a call to me?
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SteveInWA
Hero Member & Beta Tester
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Posts: 3972



« Reply #1 on: August 23, 2017, 05:22:53 pm »

Yes, have them contact Vonage and get Vonage to troubleshoot the outbound call from their end.
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D.J.
Newbie
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Posts: 2


« Reply #2 on: August 23, 2017, 06:06:13 pm »

Ok.  So it sounds like it is not an Obi or GV issue.  I'll advise them to contact Vonage as you suggested.  Thank you.
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