Hi everyone,
I have an Obi202, I have it configured for google voice on SP1 and E911 service on SP2. My issue or misunderstanding has to do with incoming calls. Seems that most calls route to VM and we never get a ring on our house phone connected to our Obi. Whenever I call it from my cell phone, it always seems to ring and by the way, my cell phone is not tied to my GV account. The only other thing I can seem to associate this to is the calls seem to be from commercial entities, like a hospital confirming an appointment, the car repair shop calling about the car being ready, etc.... they are not going to spam and we are getting the GV translation in email, but they just don't ring to the phone and we know we have been home by the phone when those calls have come in. Can anyone provide me some guidance to why this is? I assume I have something messed up in the GV config or maybe the OBI side? Outgoing calls work great, clear as a bell.
Thanks!
Bill