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Author Topic: Locked Obi1032 - Is there any way to get GV on it?  (Read 8220 times)
Meats
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Posts: 7


« on: September 28, 2017, 09:10:53 am »

Hi there, I purchased an Obi1032 and found out later that it is locked to phonepower. I was able to reset to factory defaults and upgrade the firmware to the latest version. I was not able to add the device to ObiTalk since the device is locked, but I can still access the device admin page directly.

Is there anyway I can configure GV on this device?

Thanks in advance!
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azrobert
Hero Member & Beta Tester
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Posts: 3631


« Reply #1 on: September 28, 2017, 10:08:08 am »

You can use Simon Telephonics GV Gateway.

https://simonics.com/services/

What happens when you try to add the 1032 to OBiTalk? Maybe the previous owner didn't delete the device from OBiTalk before selling it. If this is the situation, open a support ticket at OBiHai and maybe they will remove it.
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WelshPaul
OBi Phone Beta Tester
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Posts: 417



« Reply #2 on: September 28, 2017, 10:53:12 am »

This device is likely registered to an OBiTALK DMP account owned by phonepower. If it is, you cannot register it to any other OBiTalk account. For the record, OBIHAI will not remove it from any OBiTALK DMP account. Your best bet is to ask phonepower to remove it.

Take note: If it is registered to a OBiTALK DMP account, while you can currently update it's firmware and configure it locally, phonepower still has access to it and can lock it down at any time!

See: http://www.obihai.com/docs/OBiTALK-DMP-FAQ.pdf
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www.ukvoipforums.com
Meats
Newbie
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Posts: 7


« Reply #3 on: September 28, 2017, 10:55:23 am »

Thanks, I guess that only works for incoming, but thats an interesting option.

Obihai support said they couldnt help. I dont think this is case of someone previously registering on ObiTalk.
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azrobert
Hero Member & Beta Tester
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Posts: 3631


« Reply #4 on: September 28, 2017, 11:27:00 am »

Thanks, I guess that only works for incoming

From Simon Telephonics:
Convert your Google Voice number to a standard SIP connection.
Place and receive Google Voice calls with your VoIP ATA or IP phone, Asterisk, FreeSWITCH, or any SIP PBX.
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Meats
Newbie
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Posts: 7


« Reply #5 on: September 28, 2017, 11:32:26 am »

Thanks, I guess that only works for incoming

From Simon Telephonics:
Convert your Google Voice number to a standard SIP connection.
Place and receive Google Voice calls with your VoIP ATA or IP phone, Asterisk, FreeSWITCH, or any SIP PBX.


Oh... the gateway page threw me off then.

"The Google Voice Gateway connects your Google Voice number to any SIP device or URI (incoming calls only)."

https://simonics.com/gw/
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azrobert
Hero Member & Beta Tester
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Posts: 3631


« Reply #6 on: September 28, 2017, 12:42:59 pm »

Another option is to run a Yate Server. It's a much easier install than Asterisk. It downloads and installs in 1-2 minutes then you need to modify about 6 config files. I've only used Yate on a Windows machine and can help you with the configuration.

http://www.yate.ro/
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SupTeamGuy
Newbie
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Posts: 18


« Reply #7 on: September 29, 2017, 10:29:11 am »

For an OBi unit that is locked to a VoIP Service Provider, such as yours, there is no way that you or Phonepower support team can unlock it.  Best option is to return your OBi1032 to where you bought it from for a full refund.  Then go get a new OBi1032 at Amazon.com and make sure it's "Ships from and sold by Amazon.com".  This will allow you to add Google Voice service (and/or Phonepower service if you want). 

Best,
SupTeamGuy
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JQOBi1000user
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Posts: 3


« Reply #8 on: August 24, 2018, 02:48:24 am »

If you want to return it, I say return it.  But you don't have to, and you can use it with any SIP provider.  Google Voice is out, its not SIP or its some version that requires OBiTalk and a STUN server to work.  OBi will NOT help you.  I have several OBi1022s, OBi1032s, and OBi1062s.  The ones that are locked with PhonePower work with two different SIP providers at the same time without a problem, and I it was the first two I picked.  I use extension dialing, group paging, everything on a locked phone!

You just have to use the local configuration rather than the OBiTalk Dashboard, and OBI will not help you.  Look at the Phone IP, its in settings on the phone.  Then go to that IP in a webpage, admin/admin is the default, if it says invalid, do a factory reset (hold down home and back for 30 seconds when plugging in the phone), then edit the ITSP profile (just one per service) and the Voice Service (one per extension), add as many line appearances as your SIP provider gives you (for conferencing etc) per extension, and you are done.  I use a 1062 while sitting outside with Wifi, full use and function and SIP providers are cheap these days.

You can also use PhonePower, they will setup one phone, and you can activate SIP creds for an additional 5.  I got PhonePower, but the support took 20 days before they finally provisioned one phone.  They also locked the phone so I can't edit keys.  So I dropped them, but if you have one phone...it worked really well.

So its up to you, but I would keep it.  Contact PhonePower or setup a SIP account, its not that hard.  If you need more help, post again.  And NO, I don't sell them on e-bay Smiley
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