When I click on the link given for a firmware updata, I get a 404 erro message. I tried another model and the download appeared (although I hit cancel so as not to download). What could be the problem. FWIW, I use a VPN, but the fact that it didn't seem to effect other downloads leads me to believe that's not an issue). I cannot get the OBi110 to work at all. Thanks for any help!