News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Backing off...............again

Started by spencer, November 03, 2017, 01:38:16 PM

Previous topic - Next topic

GPz1100

Quote from: Brenda72 on November 06, 2017, 12:38:42 PM
Well, I signed up with the Simonics for my Obi110 and it appears to be working like normal.  I just hope ObiHai does not insert another sabotage later down the road to break it again. 


There's nothing left for them to sabotage :) Your connection to simonics uses the standard sip protocol.  If you're still connected to obitalk then yes, the cloud can send a lightning strike down.  I can't find a thread on it at the moment, but in a nutshell to disconnect from the portal.

1) Login to the local ip of the obi device
2) Under system management/ auto provisioning, uncheck the default box for METHOD for each of the following;

a) Auto Firmware Update
b) LUA Script Update
c) ITSP Provisioning
d) OBiTalk Provisioning

3) Change method value to disabled then click save at the bottom.

4) Under voice services, Obitalk Service, Uncheck the default box in the enable row, then uncheck the box under value.

This should effectively severe all ties with obitalk portal. About the only benefit I can see is the portal does make it easy to push config settings. 


gary-gary

OK, so as OBihai has announced the OBi100 & OBi110 are obsolete, and it is often repeated here in the forums, but then...

Why does OBihai still show it in their list of current products:
http://www.obihai.com/product-primer

Complete with a link to "Buy on Amazon" where it is still available for purchase?
http://www.amazon.com/gp/product/B0045RMEPI/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0045RMEPI&linkCode=as2&tag=obihatechn-20

Yes my OBi110 developed the backing off error today.  I went with the Simonics gateway for now to get it back up and running.  Guess I'll have to get a OBi200, but I don't relish going through all the necessary configuration I did to block the telemarketers. :-(

One if the reasons I did not upgrade earlier is because OBihai STILL shows it as a current model and STILL available for purchase... so how can it be obsolete?

~gary


SteveInWA

Quote from: gary-gary on December 07, 2017, 01:34:47 PM
OK, so as OBihai has announced the OBi100 & OBi110 are obsolete, and it is often repeated here in the forums, but then...

Why does OBihai still show it in their list of current products:
http://www.obihai.com/product-primer

Complete with a link to "Buy on Amazon" where it is still available for purchase?
http://www.amazon.com/gp/product/B0045RMEPI/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0045RMEPI&linkCode=as2&tag=obihatechn-20

Yes my OBi110 developed the backing off error today.  I went with the Simonics gateway for now to get it back up and running.  Guess I'll have to get a OBi200, but I don't relish going through all the necessary configuration I did to block the telemarketers. :-(

One if the reasons I did not upgrade earlier is because OBihai STILL shows it as a current model and STILL available for purchase... so how can it be obsolete?

~gary



This has been answered several times.

The listing you see on Amazon is being sold by a third party, who somehow acquired a batch of old stock, and is now selling it.  Amazon sellers like Obihai have no control over Amazon's policy of lumping all sellers of a product into one listing (you'll typically see this with commodity Chinese stuff that people buy from Alibaba wholesale and then make a few bucks by selling the same thing as a half-dozen other sellers on Amazon).

It has no bearing whatsoever on the status of the 100/110 products, which are, in fact, end-of-life, no longer produced, sold, nor supported by Obihai.

swan2swan

Hi,
My Obi 100 also stopped working today. :-[ It shows the backing off error. I have tried all your suggestions to no avail. Maybe it will come back on like a year ago.  ;)
Thanks.

SteveInWA

Quote from: swan2swan on December 07, 2017, 08:54:08 PM
Hi,
My Obi 100 also stopped working today. :-[ It shows the backing off error. I have tried all your suggestions to no avail. Maybe it will come back on like a year ago.  ;)
Thanks.

Tell me your post is satire, right?  You're kidding, right?  There are hundreds of posts already discussing this.

For the love of God, read the sticky posts:

http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139

and

http://www.obitalk.com/forum/index.php?topic=13147.0

Rick

Quote from: SteveInWA on December 07, 2017, 01:59:01 PM
Quote from: gary-gary on December 07, 2017, 01:34:47 PM
OK, so as OBihai has announced the OBi100 & OBi110 are obsolete, and it is often repeated here in the forums, but then...

Why does OBihai still show it in their list of current products:
http://www.obihai.com/product-primer

Complete with a link to "Buy on Amazon" where it is still available for purchase?
http://www.amazon.com/gp/product/B0045RMEPI/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0045RMEPI&linkCode=as2&tag=obihatechn-20

Yes my OBi110 developed the backing off error today.  I went with the Simonics gateway for now to get it back up and running.  Guess I'll have to get a OBi200, but I don't relish going through all the necessary configuration I did to block the telemarketers. :-(

One if the reasons I did not upgrade earlier is because OBihai STILL shows it as a current model and STILL available for purchase... so how can it be obsolete?

~gary



This has been answered several times.

The listing you see on Amazon is being sold by a third party, who somehow acquired a batch of old stock, and is now selling it.  Amazon sellers like Obihai have no control over Amazon's policy of lumping all sellers of a product into one listing (you'll typically see this with commodity Chinese stuff that people buy from Alibaba wholesale and then make a few bucks by selling the same thing as a half-dozen other sellers on Amazon).

It has no bearing whatsoever on the status of the 100/110 products, which are, in fact, end-of-life, no longer produced, sold, nor supported by Obihai.

It actually does have a bearing on OBI.  If one goes to http://www.obihai.com/product-primer, the OBI 110 is listed as a product with an announcement sheet, a data sheet, and a link to Amazon.  In other words, there is NOTHING about the product being discontinued, and OBI is currently forwarding people to an Amazon page to buy the product.  Whether it's OBI selling the product on Amazon or not is irrelevant, OBI is sending people from its site to buy the product.  In fact, OBI is earning a commission on each sale via the referral link.  Total BS.

Lavarock7

That listing on Amazon does say that Google Voice is not supported.
My websites: Kona Coffee: http://itskona.com and Web Hosting: http://planetaloha.info<br />A simplified Voip explanation: http://voip.planet-aloha.com

Rick

Quote from: Lavarock7 on December 08, 2017, 10:23:26 AM
That listing on Amazon does say that Google Voice is not supported.

Point made several times.  The issue is OBI not saying that is end of life, that GV is no longer supported by OBI AND then providing a link to buy it - ON THEIR OWN WEBSITE WITH A LINK THAT THEY GET A COMMISSION ON to boot.

drgeoff

#28
Quote from: SteveInWA on December 07, 2017, 01:59:01 PM
Quote from: gary-gary on December 07, 2017, 01:34:47 PM
OK, so as OBihai has announced the OBi100 & OBi110 are obsolete, and it is often repeated here in the forums, but then...

Why does OBihai still show it in their list of current products:
http://www.obihai.com/product-primer

Complete with a link to "Buy on Amazon" where it is still available for purchase?
http://www.amazon.com/gp/product/B0045RMEPI/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0045RMEPI&linkCode=as2&tag=obihatechn-20

Yes my OBi110 developed the backing off error today.  I went with the Simonics gateway for now to get it back up and running.  Guess I'll have to get a OBi200, but I don't relish going through all the necessary configuration I did to block the telemarketers. :-(

One if the reasons I did not upgrade earlier is because OBihai STILL shows it as a current model and STILL available for purchase... so how can it be obsolete?

~gary



This has been answered several times.

The listing you see on Amazon is being sold by a third party, who somehow acquired a batch of old stock, and is now selling it.  Amazon sellers like Obihai have no control over Amazon's policy of lumping all sellers of a product into one listing (you'll typically see this with commodity Chinese stuff that people buy from Alibaba wholesale and then make a few bucks by selling the same thing as a half-dozen other sellers on Amazon).

It has no bearing whatsoever on the status of the 100/110 products, which are, in fact, end-of-life, no longer produced, sold, nor supported by Obihai.
It sure doesn't help Obihai's corner that the attached is still (8 December 2017) appearing on obitalk.com over which one would assume Obihai has complete control.  "Works with Google Voice", "Officially supported" and images of an OBi100 and OBi110.

Xenor

Quote from: Rick on December 08, 2017, 06:04:19 AM


It actually does have a bearing on OBI.  If one goes to http://www.obihai.com/product-primer, the OBI 110 is listed as a product with an announcement sheet, a data sheet, and a link to Amazon.  In other words, there is NOTHING about the product being discontinued, and OBI is currently forwarding people to an Amazon page to buy the product.  Whether it's OBI selling the product on Amazon or not is irrelevant, OBI is sending people from its site to buy the product.  In fact, OBI is earning a commission on each sale via the referral link.  Total BS.

Yeah, depending on how you got there, I could see how this could be confusing.

ObiHai should really scrub their websites and clear them of any images of the 110.  Essentially, if there is a white top box, it could lead a consumer to believe they have the correct device.

I've been dealing with the "Backing Off" error message on my 110 for at least two years, maybe longer.  Considering I got the device just over 5 years ago for $40, I think I've gotten a really good deal, especially with Google Voice being free.  I can't decide if I'm going to use the Simon GW (Wasn't here last time I had the problem) which seems like a great workaround or buy a new 200.  Prices seem to have jumped a bit...I'm guessing more 110s are failing as Google finally updates all server certificates.

SteveInWA, I can't believe you're still here.  I mean, I've seen you answering questions about the 110 for as long as I can remember.  The fact that you don't just drop a canned response EVERY time this comes up is nothing short of pathological.  Hats off to you for still trying.  I would probably have brought down the banhammer several times by now, simply because I was tired of waking up in a cold sweat because my wife shook me up yet again for screaming "The 110 is dead, why can't you people see that!" in my sleep.  At least, that's how I imagine your life going. So, thanks for fighting the good fight.

Obihai, clean up your site!  You have good products at reasonable prices and the value is there.  I'd hate for you to lose lots of sales from customer confusion.  I realize you can't control Amazon or other third party sellers, but when your own site pushes people to the 110...you will make some people angry.  It's been EoL for 1 year.  Surely you've sold enough devices to pay the web guy to delete some text and links on your site?  You're going to give SteveInWA an aneurysm and then who will provide free customer support?


SteveInWA

Ha ha ha, yes, I guess I am the "unpaid tech support" along with Dr. Geoff, AZ Robert and a few others.  I stick around to help people get the most out of Google Voice on their OBi products, and you can find me on the Google Voice Help Forum as Bluescat.  Since I have direct contacts at both companies, I can often "grease the skids" on solving new and/or widespread problems.

Obihai is, in fact, a small group of engineers with not much staff to focus on their website.  It probably seems nuts, given all of the consumer-level or SMB-level customers you see here on the forum, but those are actually a small percentage of sales compared to enterprise and carrier-level sales worldwide.  They're going to remove the OBi 100/110 marketing photos, etc, soon, and add information on the newest products (the 212 ATA and the 2000 series IP phones).

Annnnd, at this point, I ignore "Rick", who crawls out from under his rock once every couple of years to add nothing more than bitter troll posts.