I never receive the email fax from ObiExtras

Started by SRSR, April 18, 2020, 03:16:22 PM

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I signed up for ObiExtras eFax and dedicated a single line for the fax number.  Everything seems to be working and when I call the number I designated as the fax number I hear a fax noise. However, whenever sending faxes to this number I never receive the email even though it says the fax has gone through successfully!  I checked the spam folder and everything!  I am paying for this service and have not received a single fax to email all week even though numerous people faxed me!