We've seen some cases where leftover configuration settings in the OBi are interfering with the new configuration.
I suggest deleting the OBi off of the OBiTALK dashboard, waiting a few minutes for OBiTALK to remotely reset the device, then unplug all the cables from the OBi.
Turn the OBi upside-down on a flat surface. Straighten out a paper clip. Find the recessed reset button on the bottom. Gently depress the button using the paper clip, until you feel a soft click. Continue to hold down the switch while you plug only the power cord back into the OBi. Wait at least 10 seconds, then remove the paper clip, turn the device over, and watch it go through the factory restore. When the LEDs have finally settled down, plug in the telephone and Ethernet cables, then re-add the device to the portal using the **5 procedure, and finally, configure the SP using the generic service provider template, as you did previously.
Did that change anything?